Customer reviews from whirlpool.com
Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Average customer rating
4.4
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
106
4 Stars
34
3 Stars
17
2 Stars
4
1 Star
6
87%of customers recommend this product.
(
91 out of
105)
Customer Reviews for Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Customer Rating
5
It's very convenient and practical
on January 18, 2026
Posted by: Irene 28
[This review was collected as part of a promotion.] I bought a Whirlpool® 29.5-inch Wide Top Freezer Refrigerator a couple of months ago. I love this refrigerator. It's very convenient and practical.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 22, 2026
Posted by: jennb
[This review was collected as part of a promotion.] very nice so far, i just wish the handle was the traditional style, not built into the top part of the door. i cant grab onto the fridge to open close it normally like on my old one. I am just not used to this style but the see through drawers are nice and it is quiet, nice and quiet.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The one my wire picked, so what else do I do.
on January 27, 2026
Posted by: For a Frigidaire? NONE
[This review was collected as part of a promotion.] We had a problem with the sealing of the freezer door and some of the lower door. Whirlpool sent repairman and now all is good.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Features.
on January 28, 2026
Posted by: None
[This review was collected as part of a promotion.] I really like this refrigerator. I especially like the clear shelves and compartments. Very nice feature. The only complaint I have is the shipping film covering the refrigerator goes under the molding on the freezer door and cannot get the fragments out.
Written by a customer while visiting whirlpool.com
Customer Rating
5
More spacious than our previous appliance
on January 28, 2026
Posted by: Wayne308
[This review was collected as part of a promotion.] We purchased this refrigerator in December to match the range and to date are very happy with both
Written by a customer while visiting whirlpool.com
Customer Rating
3
Freezer too warm in cold weather
on February 3, 2026
Posted by: Fred
[This review was collected as part of a promotion.] I purchased this refrigerator in November, 2025. It is Garage Ready, but when the temperature drops to under 55, the freezer will only go down to 10 degrees. I put a service call in and the compressor was replaced. It made little difference. Put in another service call, and the system was recharged. The freezer would go down to about 5 degrees when it was 50 in the garage. The temperature in the garage is now 43 degrees, the refrigerator compartment works fine - at 36 degrees, but the freezer fluctuates between 15 and 25 degrees. My 40 year old GE refrigerator stayed at 0 degrees no mater what the garage temperature was. I think the refrigerator would be great for a warmer garage, or a basement, but not for a garage that drops below 55 degrees
Written by a customer while visiting whirlpool.com
Customer Rating
1
like the inside .
on February 6, 2026
Posted by: boby
from cleveland tn
[This review was collected as part of a promotion.] i bought the refrigerator 3 weeks ago . it is running too much ' sometimes 2 hours and makes more noise than my old one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 9, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Refrigerator. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Modern, high-efficiency refrigerators are designed to run longer than older models. Their compressors operate at varying speeds for extended periods to optimize energy and temperature regulation.
If you are concerned about your refrigerator running too much, here are key areas to check:
Location and Ventilation
Ensure the refrigerator is installed indoors, away from heat sources (like an oven or radiator).
It should be in a location with an ambient temperature between 55°F (13°C) and 110°F (43°C).
Verify there is sufficient space around the sides and top for proper air circulation; do not block the base grille or install behind a cabinet door.
Recent Changes
The motor will run longer for 24 to 48 hours after initial installation or after adding a large amount of new food/beverages. This is normal until temperatures stabilize.
Usage and Settings
Limit how frequently the doors are opened, as this causes the internal temperature to rise and the motor to run more often.
Confirm that the temperature controls are set correctly, typically at the factory "mid setting." Setting controls too low will increase the run time unnecessarily.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 914025.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Modern, high-efficiency refrigerators are designed to run longer than older models. Their compressors operate at varying speeds for extended periods to optimize energy and temperature regulation.
If you are concerned about your refrigerator running too much, here are key areas to check:
Location and Ventilation
Ensure the refrigerator is installed indoors, away from heat sources (like an oven or radiator).
It should be in a location with an ambient temperature between 55°F (13°C) and 110°F (43°C).
Verify there is sufficient space around the sides and top for proper air circulation; do not block the base grille or install behind a cabinet door.
Recent Changes
The motor will run longer for 24 to 48 hours after initial installation or after adding a large amount of new food/beverages. This is normal until temperatures stabilize.
Usage and Settings
Limit how frequently the doors are opened, as this causes the internal temperature to rise and the motor to run more often.
Confirm that the temperature controls are set correctly, typically at the factory "mid setting." Setting controls too low will increase the run time unnecessarily.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 914025.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far...A-OK
on February 6, 2026
Posted by: Mr. Kev
from Syracuse NY
[This review was collected as part of a promotion.] I purchased this WHIRLPOOL refrigerator/freezer about a week ago. I was a little worried if it was going to cool and freeze properly, I was getting some concerning readings with my 2 refrigerator/ freezer gauges (one for each) at first for a few days. It seems the temperature reading ranges are more on track now. I passed up on some foreign made refrigerator/freezers, my last one was a WHIRLPOOL.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com