Customer reviews from whirlpool.com
Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Average customer rating
4.3
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
136
4 Stars
45
3 Stars
20
2 Stars
9
1 Star
11
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Whirlpool - WRTX5419SW 19.3 Cu. Ft. Freestanding Top-Freezer Garage Ready Refrigerator - White
Customer Rating
5
Seems to have more room better lighting
on February 9, 2026
Posted by: Steve 27
from Indianapolis, Indiana
[This review was collected as part of a promotion.] Bought the refrigerator a couple weeks ago runs quiet don't seem to run as much lots of room Add whirlpool before lasted the 27 years still running just replacing getting ready to retire
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It meets our needs
on February 9, 2026
Posted by: stampman1
from Ocala, FL
[This review was collected as part of a promotion.] For our purposes (spare frig in garage) it will meet our needs. Just curious, should there be a light in the freezer?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works ok
on February 9, 2026
Posted by: Frige
[This review was collected as part of a promotion.] I got it a week ago & ben happy so far. Works like it should
Written by a customer while visiting whirlpool.com
Customer Rating
3
new refrigerator
on February 9, 2026
Posted by: Babs
from colorado
[This review was collected as part of a promotion.] The refrigerator does not maintain a consistent temperature and is somewhat noisy when running.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Like the inside
on February 7, 2026
Posted by: Boby18
[This review was collected as part of a promotion.] Bought 3 weeks ago. I don't like it. Sometimes it will run for 2 hours and makes more noise than my old refrigerator.
Response from whirlpool.comBy Branded Team, Consumer Care, February 10, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6425h3vDh . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6426h3vE6
Instagram: http://spr.ly/6427h3vEB
Live Chat: http://spr.ly/6428h3vE8 (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914672.
We’re looking forward to hearing from you.
Marie Q
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6425h3vDh . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6426h3vE6
Instagram: http://spr.ly/6427h3vEB
Live Chat: http://spr.ly/6428h3vE8 (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914672.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far...A-OK
on February 6, 2026
Posted by: Mr. Kev
from Syracuse NY
[This review was collected as part of a promotion.] I purchased this WHIRLPOOL refrigerator/freezer about a week ago. I was a little worried if it was going to cool and freeze properly, I was getting some concerning readings with my 2 refrigerator/ freezer gauges (one for each) at first for a few days. It seems the temperature reading ranges are more on track now. I passed up on some foreign made refrigerator/freezers, my last one was a WHIRLPOOL.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
like the inside .
on February 6, 2026
Posted by: boby
from cleveland tn
[This review was collected as part of a promotion.] i bought the refrigerator 3 weeks ago . it is running too much ' sometimes 2 hours and makes more noise than my old one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 9, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Refrigerator. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Modern, high-efficiency refrigerators are designed to run longer than older models. Their compressors operate at varying speeds for extended periods to optimize energy and temperature regulation.
If you are concerned about your refrigerator running too much, here are key areas to check:
Location and Ventilation
Ensure the refrigerator is installed indoors, away from heat sources (like an oven or radiator).
It should be in a location with an ambient temperature between 55°F (13°C) and 110°F (43°C).
Verify there is sufficient space around the sides and top for proper air circulation; do not block the base grille or install behind a cabinet door.
Recent Changes
The motor will run longer for 24 to 48 hours after initial installation or after adding a large amount of new food/beverages. This is normal until temperatures stabilize.
Usage and Settings
Limit how frequently the doors are opened, as this causes the internal temperature to rise and the motor to run more often.
Confirm that the temperature controls are set correctly, typically at the factory "mid setting." Setting controls too low will increase the run time unnecessarily.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 914025.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Modern, high-efficiency refrigerators are designed to run longer than older models. Their compressors operate at varying speeds for extended periods to optimize energy and temperature regulation.
If you are concerned about your refrigerator running too much, here are key areas to check:
Location and Ventilation
Ensure the refrigerator is installed indoors, away from heat sources (like an oven or radiator).
It should be in a location with an ambient temperature between 55°F (13°C) and 110°F (43°C).
Verify there is sufficient space around the sides and top for proper air circulation; do not block the base grille or install behind a cabinet door.
Recent Changes
The motor will run longer for 24 to 48 hours after initial installation or after adding a large amount of new food/beverages. This is normal until temperatures stabilize.
Usage and Settings
Limit how frequently the doors are opened, as this causes the internal temperature to rise and the motor to run more often.
Confirm that the temperature controls are set correctly, typically at the factory "mid setting." Setting controls too low will increase the run time unnecessarily.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 914025.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Freezer too warm in cold weather
on February 3, 2026
Posted by: Fred
[This review was collected as part of a promotion.] I purchased this refrigerator in November, 2025. It is Garage Ready, but when the temperature drops to under 55, the freezer will only go down to 10 degrees. I put a service call in and the compressor was replaced. It made little difference. Put in another service call, and the system was recharged. The freezer would go down to about 5 degrees when it was 50 in the garage. The temperature in the garage is now 43 degrees, the refrigerator compartment works fine - at 36 degrees, but the freezer fluctuates between 15 and 25 degrees. My 40 year old GE refrigerator stayed at 0 degrees no mater what the garage temperature was. I think the refrigerator would be great for a warmer garage, or a basement, but not for a garage that drops below 55 degrees
Written by a customer while visiting whirlpool.com