Customer reviews from tcl.com
TCL - TS8211 2.1 Ch Dolby Atmos Soundbar with Built-in Subwoofers (2021) - Black
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for TCL - TS8211 2.1 Ch Dolby Atmos Soundbar with Built-in Subwoofers (2021) - Black
Customer Rating
5
Best match for my TCL tv
on November 7, 2022
Posted by: Joemacc
from Wells Maine
[This review was collected as part of a promotion.] Easy configuring when using the hdmi arc connection. Control the volume with my roku remote. The sound is much better than the tv and it has enough bass for me without needing a separate woofer. I did have the voice synch issues but did a driver upgrade and it helped.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
1
Horrible!
on April 22, 2025
Posted by: Fightinfueler
from Bakersfield, Ca.
Constantly having to reconnect to TCL Roku TV by unplugging and plugging back in!
No, I would not recommend this to a friend.
Response from tcl.comBy Alison TCL Customer Support, April 23, 2025
Hi Fightinfueler,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com