Response from ATT.comBy -Eli, AT&T CARE, July 25, 2025
Thank you for sharing your experience with the Apple Pencil (1st generation). If you’re experiencing connectivity issues, please ensure your device supports the 1st generation Apple Pencil and that Bluetooth is enabled. Sometimes, simply restarting your iPad or re-pairing the Pencil can resolve connection challenges.
For personalized assistance, you can visit an AT&T store or reach out to Apple Support, where experts are ready to help you get the most out of your Apple Pencil experience. We’re committed to helping you stay connected and creative with the latest technology!