Customer reviews from https://www.asus.com
ASUS - XA12 ROG STRIX SCOPE II RX/RXRD/CA/PBT Keyboard- RGB Backlit, IP57 Dust & Water Resistant, Detachable Wrist Rest - Black
Average customer rating
2.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for ASUS - XA12 ROG STRIX SCOPE II RX/RXRD/CA/PBT Keyboard- RGB Backlit, IP57 Dust & Water Resistant, Detachable Wrist Rest - Black
Posted by: Hybrision
Frequency of use:Daily
Verified Purchase:Yes
This Rog Strix Scope II RX is a great keyboard except for the difficulty of updating the software for it, I've gone to the website looked at the resources for the keyboard and it says to update it through armory crate, so I check armory crate and go to update it and it keeps erroring out, I go back to the site to see if they have a standalone updater which doesn't appear to exist, I love Asus products but this kinda behavior is annoying, the keyboard functions as it should without the driver I just can't change the RGB on it because armory crate won't let me fiddle with it without updating the driver.
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, December 3, 2024
Dear Hybrision,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. If you are having issue updating the Armoury Crate utility software, please update it manually. Please delete the old software version and install the most current version. You can download the latest version at: https://rog.asus.com/us/keyboards/keyboards/aura-rgb/rog-strix-scope-ii-rx/helpdesk_download/. Indeed, the keyboard doesn't need a driver, the RGB can be configured using the Armoury Crate utility program. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. If you are having issue updating the Armoury Crate utility software, please update it manually. Please delete the old software version and install the most current version. You can download the latest version at: https://rog.asus.com/us/keyboards/keyboards/aura-rgb/rog-strix-scope-ii-rx/helpdesk_download/. Indeed, the keyboard doesn't need a driver, the RGB can be configured using the Armoury Crate utility program. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: UIRose
Frequency of use:Daily
Verified Purchase:Yes
Love the feel of the key board, and the added wrist pad is nice
Written by a customer while visiting https://www.asus.com
Posted by: SMBuiltmyown
Verified Purchase:Yes
Keyboard looks and feels nice, and was enjoying it till Armoury Crate made it non functional. The firmware update screws up the keyboard functionality and also disables the reset. Maybe one ASUS fixes this it might be a great keyboard
Response from https://www.asus.comBy CLM, July 30, 2025
Dear SMBuiltmyown,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the Armoury Crate utility software. To resolve this, ensure your PC meets the system requirements of this keyboard. If it does meet requirements, ensure your PC is up to date and you are running the most current version of Armoury Crate posted at: https://rog.asus.com/us/keyboards/keyboards/aura-rgb/rog-strix-scope-ii-rx/helpdesk_download/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the Armoury Crate utility software. To resolve this, ensure your PC meets the system requirements of this keyboard. If it does meet requirements, ensure your PC is up to date and you are running the most current version of Armoury Crate posted at: https://rog.asus.com/us/keyboards/keyboards/aura-rgb/rog-strix-scope-ii-rx/helpdesk_download/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com