Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Sapphire - (2022)
Average customer rating
4.7
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
56
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
61 out of
65)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Sapphire - (2022)
Customer Rating
5
Powerful Little Watch
on October 1, 2022
Posted by: Jayluuh
from Vallejo, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this watch as a birthday present for myself a month ago, since my old Galaxy Watch gen 1 got stolen. Rip buddy. You'll forever be missed :'(. But man, was this a total life changing upgrade from my old Watch. The features are way more accurate, display and feedback with the system is immediate and smooth, and the battery lasts me two days on one charge. Amazing. Also don't even get me started on the sleek new look of it.. it's amazing. Modern, not bulky, and still stylish. The lavender band is my favorite part. Overall, I'm really impressed and happy I was able to get myself this Galaxy Watch5, and for a birthday gift to myself at that. Very pleased with the product!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phine yet
on December 5, 2022
Posted by: TheScott
from Memphis, TN
Expertise:Expert
[This review was collected as part of a promotion.] I've been wanting a watch 5 since they came out. I bought to replace my active 2 and I'm so happy I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Depletes Rapidly
on December 5, 2022
Posted by: TcbColorado
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I love the watch but the battery sucks. I have to charge it every 24 hours. Not happy.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 7, 2022
TcbColorado, we appreciate your feedback on the Samsung Galaxy Watch5. If you believe the battery life of the device isn’t functioning as intended, please reach out to the Samsung Support Team or take a look at the material available on our website about getting the most of the battery life of your device. We appreciate you being a Samsung customer, please feel free to reach out to us with any further feedback or questions. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best smartwatch ever
on October 7, 2022
Posted by: tamsyn548
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my old Samsung smartwatch for this device. It matches the colors of my flip phone and earbuds which is amazing. This smartwatch is a clear step-up. Samsung has upgraded the keyboard and a whole host of other features. The screen is much not durable. And the device is much more responsive. My old watch would slow down easily. This one is very snappy. Plus it overheats less. All in all a fantastic experience and a must-have for anyone with a Samsung phone.
My favorite features are the exercise monitors and the fact that I can see all my phones notifications without having to actually pull out my phone. I just have to glance at my watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally - Everything I want in a Smart Watch
on October 6, 2022
Posted by: ChickieMomma111
from Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgrade from the Galaxy watch that wasn't even usable due to the poor battery life. What an upgrade it was! All I can say is wow! Plenty of battery life to get me through the whole day and night with more juice to spare. I love the watch faces, notifications are spot on, replies through the watch go through without a hitch and all the features/apps are working as promised. Exactly what I expect in a smart watch. Thank you for the additional color options in both the band and watch itself. It would have been nice to see more color option for the leather hybrid bands since the sport band can get a little sweaty just from normal wear. It's a joy to wear and I actually look forward to putting it on every day. Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great accessory!
on December 5, 2022
Posted by: Lovemysamsung
from Corona, ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Got it a few months ago, love how fast it charges. The Battery doesn't last all day though. Love the option of different faces and watch bands
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love
on October 6, 2022
Posted by: Minnie
from Schaumburg,IL
Expertise:Expert
[This review was collected as part of a promotion.] It tracks my heartbeat, sleep, steps and calories.
It notifies me when my watch isn't placed correctly, when my heart rate is too high. I had the active watch 2 before and I loved it just as much.
Great for answering calls and texts. Helps me at work since I use the timer and alarms alot.
It notifies me when my watch isn't placed correctly, when my heart rate is too high. I had the active watch 2 before and I loved it just as much.
Great for answering calls and texts. Helps me at work since I use the timer and alarms alot.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on October 7, 2022
Posted by: Fingers Crossed
from Barron, Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago. So far so good. I like the fact u can desided which order your screens are when you scroll. It's much easier than the active 2. Plus, I can have the watch face I want and be able to see my heart rate and steps (they are not available with the this watch face in the active 2). I'm just hoping it dosen't 'freek out' after a year. Or the back dosen't fall off. Time will tell.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US