Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)
Average customer rating
4.7 out of 5
4.7
(104 Reviews)
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
76
4 Stars
23
3 Stars
3
2 Stars
1
1 Star
1
96%of customers recommend this product. 
(
95 out of 99
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)
Customer Rating
5 out of 5
5
Great smart watch
on December 7, 2022
Posted by: Rayn
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] My first smart watch was from Apple and it worked well, but each update broke something. The battery life was terrible. I moved to a Fitbit Sense 3 and it was a good fitness watch, but not a good smart watch - especially with no speaker even to wake you. My Samsung Galaxy Watch5 is a great fitness watch and also a great smart watch. Battery life could be better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All great but the battery
on December 7, 2022
Posted by: Itsintheink8
from Columbus, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] So I've had a few smart watches through the years. Starting with a moto 360 and just recently switched to the watch 5 from the Fitbit Sense. And for all that it does, it does it all pretty well! I really have no complaints on the capabilities or the features. If only the battery kept up with it all! I'm the type to put my smartwatch on charge while I'm in the shower as I like to wear it at night to sleep track. I have to give it an additional 30 minutes at least, to get even close to 97%. And if I don't it will not last me through the day. But other than that it's fantastic!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall it is a typical smart watch
on December 8, 2022
Posted by: Deeds
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have the gear 3 and now the 5. I feel the battery life isn't as good on the 5 vs 3.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this watch!
on December 9, 2022
Posted by: Nsrush
from Texas
Expertise:Beginner
[This review was collected as part of a promotion.] I ordered this not being sure I would like it. I don't normally wear watches, but I loved it. Easy to use and to text on. Now I feel like I am missing something if I don't wear it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life is weak
on December 11, 2022
Posted by: Luv2shop
from Newport beach, CA
[This review was collected as part of a promotion.] I had a Samsung watch3 that I would charger every other day and this watch battery last one day, by 10 pm, it needed to go back on a charger
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Elizabeth KaufmanSocial CommerceDecember 14, 2022
Luv2shop, thank you for your feedback on the Samsung Galaxy Watch5. The enhanced sensors and features of this device may be causing the additional battery usage. However, if you believe the battery is not working as intended, you can always reach out to the Customer Care+ or Samsung Support Teams for assistance in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really liking the new Galaxy Watch5!
on December 11, 2022
Posted by: dbmon
from Bellevue, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the Galaxy Watch 5 about two weeks ago. It's working great so far. I really love the ECG and sleep tracking features. Just wish the battery life were a bit longer. Currently, it lasts about 1.5 days with a full charge.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on December 12, 2022
Posted by: JpTech
from Allentown, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I had Galaxy watch 3 classic for a while, Which I loved it. but I updated to Watch 5 ... which is amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on December 12, 2022
Posted by: The Savage Detective
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Just got it. Didn't think I could like it more the the old one I had but it's much smoother.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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