Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)
Average customer rating
4.7
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
76
4 Stars
23
3 Stars
3
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
95 out of
99)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)
Customer Rating
5
Amazing purchase
on December 5, 2022
Posted by: Sunicali
from Long beach, Ca
[This review was collected as part of a promotion.] I've had my watch no for about a month and I absolutely love it! Customizable, battery life is great what more can I ask for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many more features than my last gear fit
on December 5, 2022
Posted by: Jolynjean
from Holmen, Wisconsin
[This review was collected as part of a promotion.] I've had 2 previous Samsung wat he's. This is best by far
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not a fitness wearable.
on December 5, 2022
Posted by: Kharzi
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this watch for 9 months. I am not satisfied and wish I had returned it. It does not record stairs at all- I live in a three story house and it never registers more than 3 lights/ day. It registers heart rate very low ccompared to Fitbit or a heart monitor. Battery power is terrible- 24 hours max. Good looking, but lacking functions and accuracy. The O2 monitor is dangerous- if I really has a SpO2 of 78% I would need hospital care!
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 7, 2022
Kharzi, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Watch5. The first step to troubleshooting your difficulty would be to ensure you are correctly placing and wearing the watch. There is a link included below to an article about the best practices when wearing your watch to ensure the most accurate readings from the sensors. If you are still experiencing these difficulties, please reach out to the Samsung Support Team for assistance in troubleshooting the sensors of your device. Thank you for being a Samsung customer. –Elizabeth
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ok product
on December 5, 2022
Posted by: Parker14
from Fairborn OH
[This review was collected as part of a promotion.] Just received about 3 weeks ago. Easy to set up. Good to see ekg, sleep, bfi, stress and others right there on the watch. Disappointed some of my notifications don't come through when others do. Very inconsistent.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Gear 5 Watch
on December 5, 2022
Posted by: Shawnacy
from Kansas
[This review was collected as part of a promotion.] This was given to me as a gift to replace the S2 watch. So far the battery lasts longer, and the app features have improved.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't take it off
on December 5, 2022
Posted by: Mirai
from New York, NY
Expertise:Beginner
[This review was collected as part of a promotion.] First off, I'm not use to wearing watching, but after wearing it for a week, I almost forget I need to take it off to charger/ shower. I'm terrible at seeing texts, so this helps me be more on top if that. And the benefits on monitoring my health, sleep and movements are a plu. definitely recommend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Any"wear" and Every"wear"
on December 5, 2022
Posted by: Shiva
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] A very comfortable wearable and a simple user interface. Lightweight but very sturdy, all the apps are easy to use and view. Previously owned a wearable 3 which had a rotating dial which was very cool but still wearable 5 is an amazing upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on December 5, 2022
Posted by: Sofy
from Miami Beach
Expertise:Expert
[This review was collected as part of a promotion.] I have this watch for more than a month now, I am really happy with it, it helps me with my training, make my life easy !
And it looks great
And it looks great
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US