Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Graphite - (2022)
Average customer rating
4.7
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
80
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
93 out of
98)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Graphite - (2022)
Customer Rating
5
Galaxy watch 5 graphite 44mm
on December 6, 2022
Posted by: Stareeiz68
from Livingston, TX
Expertise:Beginner
[This review was collected as part of a promotion.] It took me a few days to figure this out due to the fact that I am new to having a watch like this. I love my watch. It's just amazing the things I can do on it. You just gotta be patient and play around with it a bit. Love it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on December 9, 2022
Posted by: Nsrush
from Texas
Expertise:Beginner
[This review was collected as part of a promotion.] I ordered this not being sure I would like it. I don't normally wear watches, but I loved it. Easy to use and to text on. Now I feel like I am missing something if I don't wear it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim & Sleek
on December 10, 2022
Posted by: jtobin
from San Diego
Expertise:Expert
[This review was collected as part of a promotion.] I received this watch as a gift and loved it since the first time I put it on my wrist. My old S3 Frontier migrated apps/settings/data seamlessly. I am slightly disappointed in the battery but I guess the watch features need power.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is weak
on December 11, 2022
Posted by: Luv2shop
from Newport beach, CA
[This review was collected as part of a promotion.] I had a Samsung watch3 that I would charger every other day and this watch battery last one day, by 10 pm, it needed to go back on a charger
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 14, 2022
Luv2shop, thank you for your feedback on the Samsung Galaxy Watch5. The enhanced sensors and features of this device may be causing the additional battery usage. However, if you believe the battery is not working as intended, you can always reach out to the Customer Care+ or Samsung Support Teams for assistance in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on December 12, 2022
Posted by: Sherbear72
from Clark County WA.
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this watch when it first came out. I like the features but the battery has to be charged daily.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 15, 2022
Sherbear72, thank you for your feedback on the Samsung Galaxy Watch5. If you believe the battery life of the device is not functioning as intended, we’ve included a link below for the Samsung Support Team for assistance in troubleshooting the device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on December 13, 2022
Posted by: Knoepfle2014
from Sioux Falls, South Dakota
Expertise:Intermediate
[This review was collected as part of a promotion.] We purchased the watch shortly after it was released and we LOVE IT!!!! Love all the apps one can download for the watch. The ease of texting and answer calls. Very very user friendly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch 5 pro
on December 14, 2022
Posted by: Alex
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] Great watch, wonderful ! In particular many sensors which help you yo stay good shape
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better than fitbit
on December 16, 2022
Posted by: kaileeeee
from Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] After trying a Fitbit Sense and feeling like it was lacking a lot of features, I returned it and decided to try the Galaxy Watch 5 instead. I've had it for about 4 months now and I love it! It has so many features that other watches lack. It's comfortable and sleek looking and seems to keep up well with an active lifestyle. I definitely would recommend this to anyone looking for an all-around great smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US