Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Graphite - (2022)
Average customer rating
4.7
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
80
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
93 out of
98)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Graphite - (2022)
Customer Rating
4
I upgraded and happy I did
on December 5, 2022
Posted by: JoJo
from St. louis, Mo
Expertise:Expert
[This review was collected as part of a promotion.] My previous watch was blue tooth only. After a medical emergency I upgraded to the LTE
and had phone service activated. I have been very satisfied with the performance of this watch, I wish it had better battery life
and had phone service activated. I have been very satisfied with the performance of this watch, I wish it had better battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Decent Battery Life!
on December 5, 2022
Posted by: Rick R
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from Watch 4 and immediately noticed improvements in battery life.
I use the watch primarily for sports and sleep tracking. Heart rate measurements are accurate and water resistance works, as stated, when I swim.
Overall I am very happy with the watch. Next time I might consider the LTE version so I don't need to take my phone everywhere.
It is also very nice to be able to download hundreds if not thousands of watch faces and customize them to your heart's content!
Honestly I think Samsung did food on this version of the watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. I love it
on December 5, 2022
Posted by: Ayo4real
from Houston TX
Expertise:Expert
[This review was collected as part of a promotion.] I bought this product for my wife and I. Absolutely love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 5, 2022
Posted by: Jgaeta
from Fresno ca
[This review was collected as part of a promotion.] Just got the watch a week ago and I am very happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a fitness wearable.
on December 5, 2022
Posted by: Kharzi
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this watch for 9 months. I am not satisfied and wish I had returned it. It does not record stairs at all- I live in a three story house and it never registers more than 3 lights/ day. It registers heart rate very low ccompared to Fitbit or a heart monitor. Battery power is terrible- 24 hours max. Good looking, but lacking functions and accuracy. The O2 monitor is dangerous- if I really has a SpO2 of 78% I would need hospital care!
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 7, 2022
Kharzi, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Watch5. The first step to troubleshooting your difficulty would be to ensure you are correctly placing and wearing the watch. There is a link included below to an article about the best practices when wearing your watch to ensure the most accurate readings from the sensors. If you are still experiencing these difficulties, please reach out to the Samsung Support Team for assistance in troubleshooting the sensors of your device. Thank you for being a Samsung customer. –Elizabeth
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Can't take it off
on December 5, 2022
Posted by: Mirai
from New York, NY
Expertise:Beginner
[This review was collected as part of a promotion.] First off, I'm not use to wearing watching, but after wearing it for a week, I almost forget I need to take it off to charger/ shower. I'm terrible at seeing texts, so this helps me be more on top if that. And the benefits on monitoring my health, sleep and movements are a plu. definitely recommend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on December 5, 2022
Posted by: Sofy
from Miami Beach
Expertise:Expert
[This review was collected as part of a promotion.] I have this watch for more than a month now, I am really happy with it, it helps me with my training, make my life easy !
And it looks great
And it looks great
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Watch! I love it!!!
on December 5, 2022
Posted by: Anonymous
from Boise
[This review was collected as part of a promotion.] This is a watch that is by far the best one so far. It's my 3rd smart watch and it's amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US