Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm LTE - Graphite - (2022)
Average customer rating
4.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
68
4 Stars
13
3 Stars
6
2 Stars
2
1 Star
2
90%of customers recommend this product.
(
69 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm LTE - Graphite - (2022)
Customer Rating
5
Great watch
on December 6, 2022
Posted by: mommiof3
from Cresco, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch to replace my Samsung Gear S2 and I love the fact that it is a bit smaller and lightweight. A bit more feminine! The band is easy to fasten but I'm not a huge fan of the silicone band since it makes my wrist sweat more. So far, I am loving my new watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Battery is better than I've heard. Overall awesome
on December 9, 2022
Posted by: Airwin
from Mobile, AL
Expertise:Expert
[This review was collected as part of a promotion.] I've had it about a month, & I've had no problems(knock on wood)! Run it all day with Lte & Bluetooth with the keeping up. Upgrading from the original Galaxy Watch, this couldn't be better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on December 9, 2022
Posted by: Nsrush
from Texas
Expertise:Beginner
[This review was collected as part of a promotion.] I ordered this not being sure I would like it. I don't normally wear watches, but I loved it. Easy to use and to text on. Now I feel like I am missing something if I don't wear it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is weak
on December 11, 2022
Posted by: Luv2shop
from Newport beach, CA
[This review was collected as part of a promotion.] I had a Samsung watch3 that I would charger every other day and this watch battery last one day, by 10 pm, it needed to go back on a charger
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 14, 2022
Luv2shop, thank you for your feedback on the Samsung Galaxy Watch5. The enhanced sensors and features of this device may be causing the additional battery usage. However, if you believe the battery is not working as intended, you can always reach out to the Customer Care+ or Samsung Support Teams for assistance in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on December 12, 2022
Posted by: Sherbear72
from Clark County WA.
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this watch when it first came out. I like the features but the battery has to be charged daily.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 15, 2022
Sherbear72, thank you for your feedback on the Samsung Galaxy Watch5. If you believe the battery life of the device is not functioning as intended, we’ve included a link below for the Samsung Support Team for assistance in troubleshooting the device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever
on December 13, 2022
Posted by: Jimmy James
from Pennsylvania
Expertise:Beginner
[This review was collected as part of a promotion.] I love the health features in the watch. It track all my steps even my sleep patterns
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase ever!
on December 16, 2022
Posted by: Trav
from Glade Spring, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I can't take a phone into my work for security reasons and I bought this watch so I could listen to Spotify. I had no idea a watch could do what this thing does. I've never owned a smart watch before but I was still amazed at all the capabilities. My only regret was not getting the Pro version. Can't wait for the 6 to come out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best smartwatch available on android
on December 17, 2022
Posted by: Flipmcgee
from Chicago,Il
Expertise:Expert
[This review was collected as part of a promotion.] I recently upgraded my wife's original active watch. This is an evolutionary upgrade from that. The screen and functions are great. I have always been partial to the rotating bezel on the classic and that would be my only wish for a functional change since that is no longer available
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US