Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm LTE - Graphite - (2022)
Average customer rating
4.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
68
4 Stars
13
3 Stars
6
2 Stars
2
1 Star
2
90%of customers recommend this product.
(
69 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 44mm LTE - Graphite - (2022)
Customer Rating
5
This watch is awesome!
on December 20, 2022
Posted by: Chelsea W
from Birmingham, Alabama
Expertise:Expert
[This review was collected as part of a promotion.] I switched from Apple to Andriod years ago and it was the best decision ever! Love Samsung products and this watch is no exception.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome watch
on December 22, 2022
Posted by: Aabafizgig
from Roseburg, Oregon
[This review was collected as part of a promotion.] I absolutely love having my galaxy watch 5 44mm. I love being able to read my notifications on the fly. I am still trying to determine a greater benefit from it, however. I am not much of a fitness person, so i am trying to figure out ways for it to help me throughout the day. Other than notifications/ messages on the fly.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on December 23, 2022
Posted by: Teresa
from Jackson Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] Great watch just wish the battery would not drain so fast.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very convenient
on December 27, 2022
Posted by: Rcsamsung
from Dallas
Expertise:Expert
[This review was collected as part of a promotion.] I've had my watch for about a month and I am very pleased with my purchase.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on December 28, 2022
Posted by: Ladybugs
from Alabama
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this watch about 2 months ago and it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sami
from Georgia
Expertise:Expert
Verified Purchase:Yes
The watch battery is very poor. Even though 100% charged it doesn't go a day. And has a connectivity problem, the message notifications do not come in the watch. Just a waste of money to buy this watch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 2, 2023
Howdy Sami,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch," "Keep your Samsung smart watch running in top shape," and "Manage notifications on your Samsung smart watch" for some great tips on getting the most out of your Galaxy Watch5's battery and managing your notifications. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
https://www.samsung.com/us/support/answer/ANS00061433/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch," "Keep your Samsung smart watch running in top shape," and "Manage notifications on your Samsung smart watch" for some great tips on getting the most out of your Galaxy Watch5's battery and managing your notifications. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Posted by: Mathews
Verified Purchase:Yes
Beautiful watch...excellent battery... affordable price
Written by a customer while visiting Samsung US
Customer Rating
3
Battery stinks wouldnot buy again. Battery no last
on November 5, 2023
Posted by: Liz A
from Ct
Expertise:Beginner
Verified Purchase:Yes
Battery life stinks. Not the best watch. Have to charge every day. Battery suppose to last days not one.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 6, 2023
Hi Liz,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch5. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and the Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US