Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm LTE - Bora Purple - (2022)
Average customer rating
4.6
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
37
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch5 Aluminum Smartwatch 40mm LTE - Bora Purple - (2022)
Customer Rating
5
Great watch!
on December 5, 2022
Posted by: Bevsfolly
from Ivor, Virginia
[This review was collected as part of a promotion.] Wonderful watch! Easy to learn. Samsung quality never disappoints!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch faces
on December 5, 2022
Posted by: Dani
from Dewitt Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the 4 for 2 years night the new 5 and I like it just as good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on December 6, 2022
Posted by: dulperes
from spring tx
Expertise:Beginner
[This review was collected as part of a promotion.] Its the best smart watch that works just like the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on December 6, 2022
Posted by: mommiof3
from Cresco, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch to replace my Samsung Gear S2 and I love the fact that it is a bit smaller and lightweight. A bit more feminine! The band is easy to fasten but I'm not a huge fan of the silicone band since it makes my wrist sweat more. So far, I am loving my new watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on December 9, 2022
Posted by: Nsrush
from Texas
Expertise:Beginner
[This review was collected as part of a promotion.] I ordered this not being sure I would like it. I don't normally wear watches, but I loved it. Easy to use and to text on. Now I feel like I am missing something if I don't wear it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is weak
on December 11, 2022
Posted by: Luv2shop
from Newport beach, CA
[This review was collected as part of a promotion.] I had a Samsung watch3 that I would charger every other day and this watch battery last one day, by 10 pm, it needed to go back on a charger
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 14, 2022
Luv2shop, thank you for your feedback on the Samsung Galaxy Watch5. The enhanced sensors and features of this device may be causing the additional battery usage. However, if you believe the battery is not working as intended, you can always reach out to the Customer Care+ or Samsung Support Teams for assistance in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good features
on December 12, 2022
Posted by: Sherbear72
from Clark County WA.
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this watch when it first came out. I like the features but the battery has to be charged daily.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 15, 2022
Sherbear72, thank you for your feedback on the Samsung Galaxy Watch5. If you believe the battery life of the device is not functioning as intended, we’ve included a link below for the Samsung Support Team for assistance in troubleshooting the device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome!
on December 20, 2022
Posted by: Chelsea W
from Birmingham, Alabama
Expertise:Expert
[This review was collected as part of a promotion.] I switched from Apple to Andriod years ago and it was the best decision ever! Love Samsung products and this watch is no exception.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US