Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Tx
Verified Purchase:Yes
I got the package early but didn’t find out what that Merrill 1099s could not be imported until February. I really wanted a refund. Ended up inputting them manually. Roth conversions are not easily done.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, June 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South San Francisco CA
Verified Purchase:Yes
Very easy to use and everything is self-explanatory. I had no issues with everything with the software. It guides you step by step for each topic
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, June 2, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,937) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
2,065 out of
2,299)
Value
4.4