Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3 out of 5
4.3
(27,803 Reviews)
Open Ratings Snapshot
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product. 
(
9,244 out of 11,422
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Great Software to Use!
on May 10, 2026
Posted by: Piper Archer
from Fertile, MN
Verified Purchase:Yes
I bought the software just in time to get my taxes filed, and everything went smoothly and on time.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Outstanding Software that Needs to be Updated!
on May 10, 2026
Posted by: Gus1953
from Concord CA
Verified Purchase:Yes
I have used this software to prepare my taxes for at least a decade. It is easy to use and exhaustively finds ways to acquaint the user with tax-saving measures. It is one of the best tax preparation software in the market. I am not giving it five stars because there is one thing I am unable to do with it: I am unable to enter my Qualified Opportunity Fund (QOF) Investments in the H&R Block Premium Tax Software. I have to go to to a private tax preparer to do so every. This means I file two separate taxes, one electronically and the other by mail. What an inconvenience! It is time to include Form 8997 for filing QOF investments in your PREMIUM software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good, but expensive.
on May 10, 2026
Posted by: Anonymous
from NC
Verified Purchase:Yes
Not bad; but the price is ridiculous. You are (H&R block) greedy - biblically greedy. With the AI - I can program 100 times faster now. So you should be too. So everything should be 1000 times cheaper. The opposite is true
Pros: Easy to prepare, Maximizes refund, Fast
Value
1 out of 5
1
Response from HRBlockBy SydneySocial Media DepartmentMay 12, 2026
Thank you for sharing your feedback with us. We understand that competitive pricing is an important part of your experience, and your input helps us identify where we can continue to improve. Please know your voice is heard and appreciated. If there’s anything we can assist with, feel free to contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Average
on May 10, 2026
Posted by: Snowranger
from Colorado
Verified Purchase:Yes
Form displays were poor. Wasn’t able to handle tax exempt bond amortization correctly for state return.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fast, easy Taxes
on May 10, 2026
Posted by: Gigi52
from Michigan
Verified Purchase:Yes
Easy & straight forward taxes. We received out refunds quickly
Pros: Easy to prepare, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good features
on May 11, 2026
Posted by: Jcf7
from Sc
Verified Purchase:Yes
My experience with the product was outstanding. It was easy to follow. I had very little problems with the product.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy LexisSocial Media TeamMay 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Could not have been better in any way!
on May 11, 2026
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
Once again everything about my H&R Block software worked perfectly and was exactly what I needed in every way for developing and submitting our itemized income tax return for 2025. Could not have been better in any way!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamMay 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Easy return
on May 11, 2026
Posted by: Jim 27
from Northern VA
Verified Purchase:Yes
I ended up paying in more than I was expecting. With the 2017 so-called Tax Cut & Jobs Act, I seem to be paying in much more.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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