Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Inadequate support for slightly more complex tax situations like Schedule K-1s with certain codes and calculation of Qualified Business Income, out of state income tax for pass-through entities, how to handle backdoor Roth IRA conversions. Interview questions feel inadequate and lack explanation to give one confidence that the tax software is handling the situations correctly.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lexington, VA
Verified Purchase:Yes
I have used H&R Block tax software for 20 years, impressed with the detail, the ease and success of going through the interview, the search functions, and the planning help in looking ahead. And when I get refunds, I have gotten them back quickly and with no issues. As long as I do my own taxes, I'll use H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from central Maryland
Verified Purchase:Yes
I bought bur could not complete this software program because my financial recocords are incomplete and may be incorrect.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Has a few glitches.cannot handle special situation
on May 9, 2026
Posted by: Zheng D
Verified Purchase:Yes
Has a few glitches. State filing charged me for a submission have not gone through. I paid CA state filing twice, and paid for Wisconsin paper filing after the charge. Wisconsin state filing form doesn’t fit my special situation (wi residence moved from ca), have to download form and file separately.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: tftobit
from Summit, NJ
Verified Purchase:Yes
Was a significant aid in getting our taxes done correctly and on time!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
I am a long time user and find the program to be very user friendly and with a great deal of support even when doing a complex return
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gary602
from Washington
Verified Purchase:Yes
Did a great job for routine things but left a lot of unanswered questions with regards to K-1 reporting
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ChrisG30
from Arkansas
Verified Purchase:Yes
I have used HR Block for years and continue to be pleased with it. I feel confident that my taxes were completed accurately and my refund is maximized. Easy to use, affordable, and still
Compatible with my aging computer and windows. Thank you!
Compatible with my aging computer and windows. Thank you!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock