Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: ghisela
from New Hampshire
Verified Purchase:Yes
It worked seamlessly.
There were no red flags in the online return that was submitted, and in the end, I got my refund just over two weeks later. I will ask later, after the tax-season-dust settles, for clarification on one note that came up during the preparation, but this didn't compromise the return itself.
There were no red flags in the online return that was submitted, and in the end, I got my refund just over two weeks later. I will ask later, after the tax-season-dust settles, for clarification on one note that came up during the preparation, but this didn't compromise the return itself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frank72
from Texas
Verified Purchase:Yes
I buy this tax software every year because it is so easy to use and has great guidance on what the tax laws require.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob27778
from Minnesota
Verified Purchase:Yes
I've used Turbotax in the past and found it to be better for more complicated tax matters. H&R Block was not as good handling the Schedule K information or in calculating and creating vouchers for estimated taxes for federal and state.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: kevin010101
from austin TX
Verified Purchase:Yes
Did MLPs correctly without all the turbo tax nonsense
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Great product. Well worth the money spent. I highly recommend this.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stuerto
from Savannah, GA
Verified Purchase:Yes
Bought because your Premium will run on Windows 10 Goodprogrsm.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
Still a good price for tax software that handles all my needs.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: anothernotheruser
from UT
Verified Purchase:Yes
I've used H&R Block Premium software for years and used to be happy with it, but this year, I got a K-1 (Form 1041) and the software would not play nice. In box 14, it had code I; this meant I had a section 199A Information Worksheet. My worksheet was very simple; it already calculated the REIT number I needed to report.
The H&R Block software would not let me enter this information. I couldn't find any option to add it. The software told me to consult a professional. I didn't need to consult a professional; I knew the number and that it went on line 6 of form 8995. The software already generated form 8995 for me due to other information in my tax return, but it wouldn't let me add this information. The only solution I could find online is to print off the forms, fill them out myself, and mail them to the IRS. What's the point of this software if I have to do everything manually?
All the software needs to do is have a prompt for "Do you have any additional REIT or QBI to report?". If that prompt does exist, I couldn't find it, and the "AI" that's built into the software was incapable of answering my questions.
I foresee myself having a similar K-1 form in the future. If H&R Block doesn't address this issue, then I cannot see myself purchasing from them again, as I'll have to do things manually anyway.
The H&R Block software would not let me enter this information. I couldn't find any option to add it. The software told me to consult a professional. I didn't need to consult a professional; I knew the number and that it went on line 6 of form 8995. The software already generated form 8995 for me due to other information in my tax return, but it wouldn't let me add this information. The only solution I could find online is to print off the forms, fill them out myself, and mail them to the IRS. What's the point of this software if I have to do everything manually?
All the software needs to do is have a prompt for "Do you have any additional REIT or QBI to report?". If that prompt does exist, I couldn't find it, and the "AI" that's built into the software was incapable of answering my questions.
I foresee myself having a similar K-1 form in the future. If H&R Block doesn't address this issue, then I cannot see myself purchasing from them again, as I'll have to do things manually anyway.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock