Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Wojo68
from Springfield, MA
Verified Purchase:Yes
I have used H&R Block tax software for many years and I admit it gets better every year, more helpful and accurate!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Csmith27
from Upper Marlboro, MD
Verified Purchase:Yes
Overall I love the ease of use, but I can’t stand the online version. I prefer the version that allows you to download an executable. I completed our full tax returns with the online version and when I got to checkout I needed a code and I never received one so I was unable to checkout. I had to go to my parents house and use their software and re-do our tax return all over
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waco, TX
Verified Purchase:Yes
Great assistance tool that really helps to maximize your refund. Easy to understand and explains new tax laws.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BOTMAN
from SPAMTANA
Verified Purchase:Yes
Every company that SPAMS my email with a review like this gets the worst possible rating. You need to learn to STOP SPAMMING somehow!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bonita Springs Gl
Verified Purchase:Yes
I have used this product for many years. Has always been easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have used this product for 6 years and have been able to muddle through my taxes with less stress each year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Provide support for all data generated with H&R Bl
on May 9, 2026
Posted by: Anonymous
from League City, Texas
Verified Purchase:Yes
I was getting ready to sell a rent house and discovered that you only support reading the tax data for a few years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Floodgate2
from Groton, NY
Verified Purchase:Yes
I am gone 3 months from my home so I purchased a downloadable version. I did finally complete my taxes and got my retuns, but I tried to get help through the "chat' button and only received canned responses that do not help me. I may go back to Turbotax since I have used that in the past. I only used the H&R version because I thought I could download my last year's return that was done in person.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock