Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: RussB2
Verified Purchase:Yes
Mostly functional but "take me to" stopped working and there are several places you tell me to find a form and fill it out without assistance, not good.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FLorida
Verified Purchase:Yes
Good app for the price with some improvements, but still has some old problems still popping up.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ashcat
from California
Verified Purchase:Yes
I find the product very easy to use for filing our taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
We've used your software for our taxes for the last seven years. This year everything went smooth and we submitted and we owed money, which we had anticipated. We made payment when we filed and thought we were done. We just received a second bill from the IRS stating we "miscalculated your estimated tax penalty". We have always relied on your software to give us a correct calculation of taxes and penalties owed, this year it was a mistake. It is not a huge amount and we've made the payment, but wondered how many others using your tax software found themselves in the same place we are at.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: tonyj26
Verified Purchase:Yes
Good tax program that needs some improvements to make it outstanding. The CA state tax form does not include the CA 568 in the Premier version for filing the very common single entity LLC. The advertisement implies that the Premier version will handle it. Business version, however, refuses to handle single entity LLC. So, the user must manually fill out this form.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
I've used H & R Block software for as long as I can remember, it's easy to follow, prompts for your info, checks for the obvious errors and easy to file online with.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cass32
from Illinois
Verified Purchase:Yes
I have been using HR Block for several years now, and overall it is easy to use and thorough, and I am quite satisfied. I do have one quibble: for the last 3 years I have not been able to file online, no matter how many corrections I make or what I do. There seems to be a glitch. My friend also had trouble efiling. We have given up and printed and mailed, but that is not very convenient. I hope HRBlock can fix the glitches soon.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: agro1
from CA
Verified Purchase:Yes
Overall this is a very good program, although the features seem to be pared down on each iteration, especially those that use to be included, e.g. comparisons of this return with national central tendencies, that were very useful. And, too much increased dependence on references to IRS dics rather than H&R digesting these documents for common, plain English summations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock