Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I have been using hrblock for over 20 years. Has served me well
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
I have used H&R Block software for several years now. I am self-employed, so have to file a schedule C and my husband gets a 1099, and we both have income from a different state than the one in which we live, so we can't do the easy return. I always find that the software leads me through the proper questions to complete the return easily. It makes filing easy and record keeping simple.
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: newoblaen
from Bartlett, TN
Verified Purchase:Yes
It doesn’t seem to work particularly well on MacOS. I have to use a much older version of MacOS with it. It simply won’t install on MacOS Sequoia (I don’t have any other platform like windows, so I can speak to its performance on other any other os.) The updates were finicky and required a restart, though that’s not clear; no prompt to restart. One shouldn’t have to restart a machine for a simple application update in 2026.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lm21
from Jacksonville, FL
Verified Purchase:Yes
Difficult to navigate and understand, but got the job done. Will be switching back to TurboTax next year
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TCHRB
from Denver, CO
Verified Purchase:Yes
Generally ok however leaves users on their own to figure out K-1’s. Negatively surprised it cannot link to Northwestern Mutual Investments for automatic download, requiring manual download.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good overall, some innovation could make it great
on May 7, 2026
Posted by: Kerry I
from Rochester, MN
Verified Purchase:Yes
Overall, I am happy with the software. However, it would be nice if...
1) It identified downloaded 1099s as duplicates. This happens if not all forms are available the first time you download. When you re-download you get a duplicate.
2) There was a single page where you could review all the forms you entered. Maybe even allow entry on that page and let the software put them into the interview pages.
1) It identified downloaded 1099s as duplicates. This happens if not all forms are available the first time you download. When you re-download you get a duplicate.
2) There was a single page where you could review all the forms you entered. Maybe even allow entry on that page and let the software put them into the interview pages.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
Good software, easy to use but missing a few things with respect to calculating back payments for social security.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using this software for several years. It seamlessly pulls in everything I need from the previous year, provides clear guidance, and makes it easy to submit the taxes and save the documents. It is easy to use and the explanations are generally very helpful. I also really appreciate the audit risk analyzer and the ability to get support later if needed. I would recommend.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock