Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Elk Grove, California
Verified Purchase:Yes
Great software. State filling fee is credited back if filling is rejected as promised.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MollysMum
from Seattle wa
Verified Purchase:Yes
I use this program every year to do my taxes, confident everything will be accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wc2026
from Corpus Christi, Tx
Verified Purchase:Yes
This has been the only program I use for over a decade. It gets better every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Decent software for tax prep but needs refinement
on May 6, 2026
Posted by: J2345
Verified Purchase:Yes
Decent software, gets the job done. However, it is not super user-friendly or intuitive. I've used it for several years and it's worked fine since I have the hang of it but could use some improvements to make the tax prep process smoother.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: nothappy20262026
from DFW, Texas
Verified Purchase:Yes
I could not file my friend's return as promised (5 returns could be filed buying software version) since she had a TIN number but no social security number. May possibly go back to Turbo Tax
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AngelFireTax
from USA
Verified Purchase:Yes
Looks like a programmed designed in 1995 and not updated since. But gets the job done.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Longtimepurchaser
Verified Purchase:Yes
I owed money this year and after completing my return, I had to hunt to find the form to submit along with my payment. It should be the next step if I need to send in bc a payment.
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Laupyor
from Raleigh, NC
Verified Purchase:Yes
Overall good product and wizards are easy enough to use, but the check done at the end can produce vague errors that are difficult to resolve
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock