Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,803 Reviews)
Rating breakdown 27,803 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,727
81%of customers recommend this product.
(
9,244 out of
11,422)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: JCLN
from Florida
Verified Purchase:Yes
It did what it was supposed to do. Just wish the final updates were distributed earlier.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Denhuff
Verified Purchase:Yes
Software always is thorough. Had a problem with my desktop computer so downloaded 2026 on my laptop. Then realized all of my prior years data was on my desktop. You assisted me to download the program on my desktop which allowed me to use last years info with ease,
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Happy Hal
Verified Purchase:Yes
I have used H&R software the last 3 years and am very satisfied.
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gbranche
Verified Purchase:Yes
I’ve been using the product for the last 20 years. My biggest complaint is the modality of the Forms and Help Center windows. They should NOT remain ‘on top’ if I switch to another application. While filling out forms directly, I sometimes have to switch to another application to retrieve values to place in the form. When I do so, the Forms window stays on top, obscuring the window of the application that I just switched to. This is not very user friendly.
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Full time trader
from TX
Verified Purchase:Yes
Easier to navigate than I thought it would be. I switched from TurboTax after many years and this was much more intuitive. I have a pretty complicated return and this covered all of the topics necessary to do all of the forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: garryk9
from MO
Verified Purchase:Yes
I LIKE THE SOFTWARE, IT WAS EASY TO USE.
IF THE FONT SIZE COULD BE ADJUSTED IT BE EASIER FOR ME TO READ. LOOKING THROUGH TRIFOCALS THE WHOLE IS UNCOMFORTABLE.
IF THE FONT SIZE COULD BE ADJUSTED IT BE EASIER FOR ME TO READ. LOOKING THROUGH TRIFOCALS THE WHOLE IS UNCOMFORTABLE.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Have been a loyal user of HR block tax software for more than 15 years. Easy to use. Slight issue with downloading product but easily resolved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: stankam
from south west PA
Verified Purchase:Yes
i have been using HRB software for several years. It has worked very well for me.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock