Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,804 Reviews)
Rating breakdown 27,804 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,728
81%of customers recommend this product.
(
9,244 out of
11,423)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: HR Block Novice
Verified Purchase:Yes
Great to be able to use Windows 10. I have used Turbo Tax in the past. This was somewhat different but after I got used to it, it was ok.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Chromebook now
from Florida
Verified Purchase:Yes
When are they going to make a version that works on chromebook? Only thing I use windows for is tax softeare.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tax Tool
Verified Purchase:Yes
I have used the tax software each of the past 12 or so years. Always have had a consistent, dependable experience. Software loads effortlessly and is able to find / utilize information from past year return.
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 4 char min
Verified Purchase:Yes
works ok. not a 5 because there are some pages where it asks questions in a highly technical language, with no help or context, in reference to the sale of a business property
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Former accountant 66
from Fort Collins, CO
Verified Purchase:Yes
It was not intuitive and difficult to move around within the program. Not very user-friendly.
Cons: Hard to prepare
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: vernann
from Ohio
Verified Purchase:Yes
Easy to use and worked very well. Only reason not 5 stars is that I really don't have any way of knowing if indeed I got the maximum refund on my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dissatisfied in Tampa
from Tampa, FL
Verified Purchase:Yes
It was a disaster. I was not able to input all of my expenses. Got to the bottom of a page and that was the end of room to add additional expenses. The program doesn't track expenses like schedule C does either. It is the most cumbersome and unwieldily program I have ever used. Coming back to a save return was miserable as well. All info on my wife and I had to be entered numerous times with Driver Licenses, etc. This is not the only tax software out there. Maybe I tray a different one next year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Continued great tax preparation using this software. I have a moderately complicated tax return and the HR Block software is perfect for my situation. The interview feature works smoothly along with the import from the previous year helping to guide you through the tax prep process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock