Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,804 Reviews)
Rating breakdown 27,804 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,728
81%of customers recommend this product.
(
9,244 out of
11,423)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: jillymac
from Julian, California
Verified Purchase:Yes
I have used H&R Block software for the past several years and I am thrilled with the service! Although I own my home, have investments and itemize my deductions, H&R Block makes it so easy to prepare my taxes with confidence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
no help
on April 20, 2026
Posted by: duey123
from Roanoke, VA
I will not use this again. it will not let me amend my Virginia state return and pay online.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I trust HR Block to get the numbers right but find the user interface cumbersome and too far removed from the forms and the actual language of the IRS.
Pros: Maximizes refund
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rleic
from Alaska
Verified Purchase:Yes
Have used this software for years and always works great and doesn't miss on updated returns and catches all we need to apply
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DEtax
from Las Cruces, NM
Verified Purchase:Yes
H&R Block Premium software was easy to use, produced tax submission that gave me confidence. I have used this software for approximately twenty years and find that it makes the challenges of filing taxes easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rico 2
from Alaska
Verified Purchase:Yes
I’ve used TurboTax for decades but their decision to exclude other than Windows 11 users forced me to use HR software.
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have been using H&R Block for years and have been happy with the ease and quality of the final product. Quick to set-up and easy to follow! Makes doing taxes fun!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this product last year and have a good experience with it. However, they didn't make an improvement of the suggestion. Example, you can't enlarge the page even on read only mode. It will very helpful while you work with numbers to double check before you print. It doesn't have the flexibility.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock