Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,804 Reviews)
Rating breakdown 27,804 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,728
81%of customers recommend this product.
(
9,244 out of
11,423)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Get Your Act Together on Schedule K-1 and K-3!
on April 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
You really need to get a handle on Schedule K-1 and K-3 for individual investors. H&R Block software only gets half the job right on K-1 which is going to result in IRS challenges at some point. You service just enough K-1 input to get started but eventually there are conditions where your software cannot accommodate the inputs which results in workarounds to be able to complete the return. No coverage of K-3.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, Tx
Verified Purchase:Yes
Happy with the Product. Have been using it for 5 years now and still no complaints with it!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
In using your premium software, I made some large changes in the data as I was completing the input, and the refund changed like I expected on some, but not on others. But I trusted the software. But when I went to electronically file, the final refund showing on the home page was different then the amount that showed on the screen where I was putting in my financial institution's information for the refund. I went back and forth to the Accuracy Review several times but the two different amounts for the refund remained different by several hundred dollars. This left me wondering if there was any bug in the software, but I went ahead and filed anyway - but this was troubling to me. I hope I don't get an audit.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gurley AL
Verified Purchase:Yes
great software, easy to use and I am confident that I get every deduction that I am entitled to.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Mass editing of Option Cost Basis when set to 0
on April 20, 2026
Posted by: Anonymous
from Houston
Verified Purchase:Yes
It would be helpful if you can add a feature for someone who has hundreds of stock option trades to be able to be able to have a global setting to set the cost option basis to 0 for all of them since this case for selling options. This would prevent me from having to edit each option individually to set the cost basis to 0 and save hours of time and frustration.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
I Have used H&R for several years now, previously tried other tax software but always seemed t come back. And now have used is exclusively for the last few years and have never had any issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GaryCD
from AL
Verified Purchase:Yes
Great tool for filing tax returns over a number of years!
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Goodyear AZ
Verified Purchase:Yes
Very easy to use and software provides help when you need further assistance
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock