Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(26,837 Reviews)
Rating breakdown 26,837 reviews
5 Stars
17,009
4 Stars
4,977
3 Stars
2,074
2 Stars
1,144
1 Star
1,633
81%of customers recommend this product.
(
8,760 out of
10,783)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: bobhoop
from RI
Verified Purchase:Yes
Not sure why I can'y open last year's return with the current version. Obtaining a copy of last year's software and installing it seemed a little overkill.
Pros: Easy to prepare, Easy to import documents
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jmh2496
from Denver CO
Verified Purchase:Yes
I purchased the premium version and found it no better than the deluxe version for handling the entry of data from a trust grantor letter. Neither version handles this well, and requires manual data entry.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: James6971
from Missouri
Verified Purchase:Yes
Method of printing and saving forms very crude! Printed all forms -- 100 plus pages -- but many of these pages only had very few lines which were just the last lines of the previous page, and the print program would not allow me to print on both sides of the paper. Since I pay per page printed this was a significant waste of paper, etc. Why doesn't print program format the pages correctly. I also saved all pages/forms as a pdf as
instructed but still don't know where it went or how to access it. Adobe pdf and print would be much easier.
instructed but still don't know where it went or how to access it. Adobe pdf and print would be much easier.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
I've used Block for years and the software makes tax filing as easy as anything could.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Many issues
on April 14, 2026
Posted by: Guy11
Many problems and still couldn't file on-line. Said errors were not fixable and to come back later. Had to mail taxes to file. Worst rev ever!
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ArtyB
Verified Purchase:Yes
Have used your software several years in a row. Very pleased with how user friendly it is.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nan M
from Taylor Mi
Verified Purchase:Yes
Very easy to use and I have used H&R Block for a very long time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good But Bugs With Import and W2 Wages.
on April 14, 2026
Posted by: Toneydatiger
from Orange California
I had to keep checking the numbers on my initial W2 because numbers were overwritten by subsequent W2s that I imported.
Pros: Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock