Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(26,784 Reviews)
Rating breakdown 26,784 reviews
5 Stars
16,988
4 Stars
4,967
3 Stars
2,064
2 Stars
1,140
1 Star
1,625
81%of customers recommend this product.
(
8,735 out of
10,747)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great and easy
on April 13, 2026
Posted by: Mohamed D
The best and easiest o use. Been using it for decades. Sometime, I tried other software to double check, and I always find HR the best.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CACMARYLANDCPA
from USA
Verified Purchase:Yes
tax exempt 1099-OID does not pull in to the 1040 correctly, and has to be entered as a NET to make your input page work correctly. similar problems on other 1099's
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Qapla
from FL
Verified Purchase:Yes
I was glad this still works on Windows 10. While it was somewhat easy to use, some of the navigations and checks are not very explanatory. The review was difficult when it generated errors that cannot be fixed because they reported problems that did not exist.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,701) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,946 out of
2,167)
Value
4.4