Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(27,805 Reviews)
Rating breakdown 27,805 reviews
5 Stars
17,439
4 Stars
5,190
3 Stars
2,217
2 Stars
1,230
1 Star
1,729
81%of customers recommend this product.
(
9,244 out of
11,424)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great product, easy to use, better than Turbo Tax.
on April 13, 2026
Posted by: MN Angel
from St. Paul, MN
Verified Purchase:Yes
The tax software product successfully allowed me to file my federal & state taxes & was easy to use to process & e-file my 2025 taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: davidebz
from Minnesota
Verified Purchase:Yes
Purchased "Premium" HR software for assist with home sale taxes. Don't know if necessary over Deluxe, but it worked well. Will return to "Deluxe" in future, which BTW has served me well for nearly 20 years now.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WJL702
from Houston, TX
Verified Purchase:Yes
H&R Block Premium software has worked well for me for many years!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City
Verified Purchase:Yes
Very helpful software. My wife does freelance and the software works great.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bridgeport
Verified Purchase:Yes
Used for kiddie tax. Seems accurate but time without IRS issues will tell. Wish it could import patent and sibling data.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Joebo72
Verified Purchase:Yes
Most things ran smoothly, some ambiguous questions. Required paying again for federal submission, then next morning didn't??
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Unacceptable - Mac Version Premium 2025 tax year
on April 13, 2026
Posted by: IchieRay
from chandler az
Verified Purchase:Yes
After purchase discovered entering or reviewing items in a list after the 1st entry altered entries in the 1st entry! This included Interest, Dividends, 1099-Rs and rental properties and Depreciation. The fix came 10 days before tax day and even then the verification step was faulty. The one good thing is that I finally got through it to electronically file. After 15 years of being OK, please tell me this won't happen again next year!
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gro2
from Virginia
Verified Purchase:Yes
I had issues with the software errors-clearing at the accuracy verification, and the software codes for the state taxes. After many years of using the software, I am probably switching to another more reliable software.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock