Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3 out of 5
4.3
(26,704 Reviews)
Open Ratings Snapshot
Rating breakdown 26,704 reviews
5 Stars
16,951
4 Stars
4,947
3 Stars
2,049
2 Stars
1,135
1 Star
1,622
81%of customers recommend this product. 
(
8,690 out of 10,690
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Issues with a state return
on April 11, 2026
Posted by: Anonymous
from New York
Verified Purchase:Yes
I have been used this product for many years. This year I am having a problem with a state return
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media DepartmentApril 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use program!
on April 11, 2026
Posted by: RJHunter
Verified Purchase:Yes
I breezed through the complexities of my return without a problem, and finished in record time! The H R Block program is extremely user friendly.
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Ok software but BBB Overtime Exemption Poor
on April 11, 2026
Posted by: Anonymous
from NE
Verified Purchase:Yes
Fair piece of tax software but how it handled the BBB Overtime tax exemption was not very good.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AshleySocial Media DepartmentApril 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Premium version has all the functionality I need.
on April 11, 2026
Posted by: Turtlecity
from York, PA
Verified Purchase:Yes
The H & R Block program makes it easier to complete our taxes and takes all the guesswork out of doing our complex taxes.
Pros: Easy to prepare, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Tax Software
on April 11, 2026
Posted by: Kp53
from Reidsville, NC
Verified Purchase:Yes
This is my favorite software and I plan to use it next year!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
No title
on April 11, 2026
Posted by: Explain
Verified Purchase:Yes
I am not eligible to receive Social Security income but the program insisted that I needed to report income that I did not have. I was able to override that but it was the same problem I had last year with this software. Also, I keep receiving emails saying that I have not completed my return but I also received messages saying that my return was submitted and accepted by the Internal Revenue Service. Which is it?
Response from HRBlockBy AshleySocial Media DepartmentApril 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on April 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have been using it for a number of years now, and each year it still does the job easily and fast!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Longtime user
on April 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have used this for many years. I highly recommend this product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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