Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,834 Reviews)
Rating breakdown 25,834 reviews
5 Stars
16,542
4 Stars
4,742
3 Stars
1,944
2 Stars
1,061
1 Star
1,545
81%of customers recommend this product.
(
8,222 out of
10,092)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Generally great, but...
on March 24, 2026
Posted by: Erikfuyu
Generally very good and easy to use but difficult to navigate back after a diversion to a worksheet or to make a suggested correction. No button to take you back, You need to redo all the steps already done to return to the previous spot.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JHBB
from Dixmont ME
Verified Purchase:Yes
Repeat customer, smooth transition from prior year, decent price, worked fine
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Crop56
from NJ
Verified Purchase:Yes
I’m glad to have a good detailed document for easy access.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Castleguard
from Rio Rancho,NM
Verified Purchase:Yes
Was satisfied with filling out the required forms.
Only issue, the form wouldn't accept my e-mail address (I suppose my email address has
too many characters)
Only issue, the form wouldn't accept my e-mail address (I suppose my email address has
too many characters)
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mistake by me Never again
from GA
Verified Purchase:Yes
Purchased for several years. Only problems this year. Will not use again
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TRJR
from Md
Verified Purchase:Yes
Very pleased with your product, I use it every year and receive my refund usually within a weeks time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alamogordo NM
Verified Purchase:Yes
I bought this early at a good price. Very happy with the product.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PRW2025
from Mission Viejo, CA
Verified Purchase:Yes
I've been using for years and the UI is improving every year. Not crazy about the price increase, however.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock