Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,834 Reviews)
Rating breakdown 25,834 reviews
5 Stars
16,542
4 Stars
4,742
3 Stars
1,944
2 Stars
1,061
1 Star
1,545
81%of customers recommend this product.
(
8,222 out of
10,092)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Boowho1
from Ca
Verified Purchase:Yes
This made doing my taxes so easy, I will never pay someone else to do my taxes ever again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DC The Former CPA
Verified Purchase:Yes
Actually I (Delacy Cox) purchased the software and my son Edwin was anxious for me to do his tax return stop and do his return! And, I have been using the Software for many years.and pleased with as It is very user friendly with great Quality Control. Actually perfect for me because as retiree a few of my family, friends, and former tax clients still want me to prepare their returns. Your records will show I likely have been purchasing it for over 25 years.
Delacy Cox, MBA, BS and former CPA practitioner for over 30 years.
Delacy Cox, MBA, BS and former CPA practitioner for over 30 years.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: not happy 49
from Dacula, GA.
Verified Purchase:Yes
tried to import items but could not called to get help was put on hold and no one every came on to help me as new to H&R things did not go as smooth as i would have liked. i got taxes done and they were accepted
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from University Heights, Ohio
Verified Purchase:Yes
The software helped me with filing my taxes easily. If I had any questions I was able to get it fixed. The forms that I needed were available for me to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used the desktop version for many years. Now I tried the online versions of both H&R and TurboTax because they have better audit warranty but gave up because they are not as informative as the desktop version. With the desktop version I learn about tax law and I can use that knowledge to better prepare for next year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Mel189
from Georgia
Verified Purchase:Yes
I’ve been using H & R Block tax software for several years. I like that it easily manages many complex forms and calculations. I am confident in the results.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill R in Michigan
Verified Purchase:Yes
The software is easy to use. One complaint is that there are limited options for importing data. I'm unable to import data because none of the available sources are the ones I need.
Some other tax software programs make this data readily available. An improvement would be to provide the capability to transfer data from the source to the H and R software via copy and paste.
Some other tax software programs make this data readily available. An improvement would be to provide the capability to transfer data from the source to the H and R software via copy and paste.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Easton, Maryland
Verified Purchase:Yes
I am happy with the product, but I have had a question that I could not find an answer to and found it
necessary to ask a CPA. This was regarding Grantor Letters.
necessary to ask a CPA. This was regarding Grantor Letters.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock