Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,834 Reviews)
Rating breakdown 25,834 reviews
5 Stars
16,542
4 Stars
4,742
3 Stars
1,944
2 Stars
1,061
1 Star
1,545
81%of customers recommend this product.
(
8,222 out of
10,092)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from CT
Verified Purchase:Yes
Product is affordable, reliable and easy to use. Sometimes, better explanations on questions would be helpful. I've been using it for about 10-12 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richmond, VA
Verified Purchase:Yes
Having trouble e-filing fed and state (VA) together. Case no. 27543466. Very disappointed. Card charges go through for state e-filing but can't complete filing and PLUS, the T25 file becomes corrupted and everything has to be re-entered.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ol Dick
Verified Purchase:Yes
I was glad to have access to a program that was similar to Turbp Tax - a program that I have used for more than twenty years. Their decision to not support Windows 10 was probably a bonus for H&RB. In all honesty I preferred Turbo because in my opinion they generated a superior interview and made suggestions that ultimately saved me money. I was also distressed that I was unable to print my State return for unknown reasons. That will be an ongoing project. My returns are simple enough that that H&RB was good enough but small things like, last year, Turbo suggesting I increase my estimated tax submissions enabled a small refund this year. Had I not done so this year's tax owed would have been substantial. Spreading the taxes over the year is just more convenient for me.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobld
from In
Verified Purchase:Yes
Main issue on a spouse that passed in 2024. The instructions in the initial directions are inconsistent with the step by step instructions.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Gordon2
Verified Purchase:Yes
Great program as always. It would be even better if the worksheets for "Social Security amount taxable" and "Long Term Capital gain tax" would be more easily obtained.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DJAther
from Florida
Verified Purchase:Yes
For the most part it did a good job. A few hiccups that could have been easier to fix, and disappointed in the help section. I got rejected twice because my AGI wasn't correct but finally found out how to fix it.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Anderson SC
Verified Purchase:Yes
Been using your software for the past 10 years. Very pleased with your product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southwest GA
Verified Purchase:Yes
Easy to use and file returns. Has the features I need. More value for the money than Turbo Tax.
Pros: Easy to prepare, Fast
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock