Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
16,440
4 Stars
4,691
3 Stars
1,926
2 Stars
1,050
1 Star
1,536
81%of customers recommend this product.
(
8,121 out of
9,968)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from IL
Verified Purchase:Yes
Overall good experience. Except one for state.
From last two years not able to e file the state return due to pass thru entity credit.
Hope for future you will have necessary changes to software to handle this.
From last two years not able to e file the state return due to pass thru entity credit.
Hope for future you will have necessary changes to software to handle this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westchester NY
Verified Purchase:Yes
Used their software for many years and have not been audited to date so I guess their accuracy is good. Deduction Pro (included) is a great help in valuing contributions. Occasionally difficult to trace certain entries that they compute automatically but have ultimately confirmed all of the ones I questioned.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: eddy Joe
Verified Purchase:Yes
I have used H&R Block software for many years. It facilitates the otherwise difficult figuring out the tax code. One complaint. I think I was charged for three state downloads. Could you research and correct.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jo2026
from Michigan
Verified Purchase:Yes
I’m unclear what actual help comes with the product I purchased-both technical (how it works) and expert (tax /product/worksheet) wise. Also unclear what’s in the updates
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Taxes are too complicted
Verified Purchase:Yes
works with windows 10 and can load the program on my pc. Internet is unreliable and lacks security. Found a phone number for tech help to resolve a problem! Thank you!
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PCL7
from Illinois
Verified Purchase:Yes
I've always been happy with the software. It's easy to download and use.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JeanT2
from Ga
Verified Purchase:Yes
Have been using this product for years. Happy with it for my situation. Only complaint is would like to see some planning features to avoid ugly surprises in the upcoming year.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Baldi j
from Nh
Verified Purchase:Yes
I have been using this software since the 1980s very happy but this year when I e-filed my info did not send correctly
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock