Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
16,440
4 Stars
4,691
3 Stars
1,926
2 Stars
1,050
1 Star
1,536
81%of customers recommend this product.
(
8,121 out of
9,968)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Momofsix
from Loomis, CA
Verified Purchase:Yes
I wish they had a better system for the state of California tax form. I had to Amend my return due to the complication of understanding the insurance portion of the return
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
We have used H&R for years when filing our taxes. It’s fairly easy and it takes you through one step at a time.
Help is always available if needed.
Help is always available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape may Nj
Verified Purchase:Yes
I’ve used this software for 10+ years and still find it to be without compare.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chris3925
Verified Purchase:Yes
I have used this product for many years. I like it. This year I am still waiting on updates so I can finish my K1. Loss carryforward did not come through on the last update on March 20th.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: S2156
from Nc
Verified Purchase:Yes
Solid choice but it's lacking in several areas-
1. It should not discourage High income people from filing the non-deductible ira Forms, because for those that make a back door roth This inadvertently can result in a taxable event from that backdoor Roth. And that is not inconsequential.
1. It should not discourage High income people from filing the non-deductible ira Forms, because for those that make a back door roth This inadvertently can result in a taxable event from that backdoor Roth. And that is not inconsequential.
2. When entering dividends, there should be a more prominent mention or inquiry about whether you have government bond Interest that may be deductible at the state level. This is down below the form in the interview Currently and easily overlooked, and there was no prompt to look for this possible deduction
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DennisV
Verified Purchase:Yes
Good program to do small business tax return if you have some knowledge of federal taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Akron Ohio
Verified Purchase:Yes
I have used HRBlock software since the late 90s. I now use the premium version to do taxes for my personal and LCL. The interview style navigation is good. Using help features allows digging deeper into the tax publications if needed. The AI tool is limited in function. This is a solid tool to use for your taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JBA1040
Verified Purchase:Yes
I was hoping for a tax program better than TurboTax.
The H&R Block program is worse.
Here is how it should work.
- The screen should always show the actual 1040 to illustrate where the data goes.
- Again: as the data is entered, it should be crystal clear where and how the data is used.
The H&R Block program is worse.
Here is how it should work.
- The screen should always show the actual 1040 to illustrate where the data goes.
- Again: as the data is entered, it should be crystal clear where and how the data is used.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock