Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,643 Reviews)
Rating breakdown 25,643 reviews
5 Stars
16,440
4 Stars
4,691
3 Stars
1,926
2 Stars
1,050
1 Star
1,536
81%of customers recommend this product.
(
8,121 out of
9,968)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Jodi LM
from IL
Verified Purchase:Yes
We have used this program every year and it makes the process very easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Jodi, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: garybanjo
Verified Purchase:Yes
This was the fifth time I've used the software, and I've never had a problem with it.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: lgries
from Black Creek, Wisconsin
Verified Purchase:Yes
Alot of updates. Releases before the updates are done. Couldn't send taxes in right away.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good features
on March 20, 2026
Posted by: HOS62
from Colorado Springs, CO
Software reliably does most tasks. Claiming the Foreign Tax Credits uses Form 1116 and is somewhat cumbersome, but in the end it works.
The parts about what to do if the return is "Rejected" by the IRS is sketchy and hard to find, particularly what to do with the State submission if/when the Fed submital is rejected, and what to do with the State until the Federal is resolved.
The parts about what to do if the return is "Rejected" by the IRS is sketchy and hard to find, particularly what to do with the State submission if/when the Fed submital is rejected, and what to do with the State until the Federal is resolved.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bitfleur
from Florida
Verified Purchase:Yes
Thanks for a great product! I have used HR Block Tax Software for over a dozen years, filing electronically both State and Federal and have been completely happy with the software. I usually have to pay taxes to both State and Federal but that is a case of me under reporting during the year, not a fault of the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blueridgebob
Verified Purchase:Yes
Worked out very well! Trusted product for the value it provides.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
Download issues every year, but once downloaded, it is excellent. After Download Windows Defender error message, I tried calling two different Support numbers and also used virtual assistant, but those were useless. I finally gave up, then tried to download again, and it worked fine and quickly.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 8695
Verified Purchase:Yes
I worked in the tax software industry. Your software is extremely thorough and easy to use.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock