Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,361 Reviews)
Rating breakdown 25,361 reviews
5 Stars
16,285
4 Stars
4,627
3 Stars
1,898
2 Stars
1,038
1 Star
1,513
82%of customers recommend this product.
(
7,980 out of
9,791)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: State Transition Issues
from New Jersey
Verified Purchase:Yes
Been buying and using both the Federal and State (NJ) for years (decades actually) and I feel comfortable relying on the Q&A and results - except for one thing. That is, that there is not a complete transition from Federal to the State. In the latter there is several occasions where you are to go back to the Federal to pick up a number(s) and then decide if and how you must enter that number or modify it for the State. That's ridiculous. Tell me at least what the Federal number is - and then give me input on whether it needs modification. Yes, they tell you where to get the number but it a total waste of time jumping back and forth.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NMstate
from NM
Verified Purchase:Yes
Some of it is good but it made a mistake on my state return. I had to pay an assessment payment.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,343) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,747 out of
1,945)
Value
4.4