Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,130 Reviews)
Rating breakdown 25,130 reviews
5 Stars
16,173
4 Stars
4,582
3 Stars
1,866
2 Stars
1,022
1 Star
1,487
82%of customers recommend this product.
(
7,856 out of
9,625)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: lorh
from GA
Verified Purchase:Yes
Easy download. Easy updates. Good directions on slot filling. No trouble electronic filing. Completed taxes in one afternoon.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have used H&R Block for the last several years. This year, however, there was a major flaw in that the software did not recognize and/or calculate the basis for the RMD. Consequently it did not generate form 8606 either. A few days later upon opening the software all of a sudden my taxes changed drastically and the form and calculation were included. No explanation and there had not been an interim update.
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western PA
Verified Purchase:Yes
I bought the premium version because we own mutual funds. Being able to import the information and have it in the correct places is invaluable. Without that feature, I would have be paying an accountant as I would have had no idea how to do that part.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BosDan
from Boston, Massachusetts
Verified Purchase:Yes
The only problem I had was installing updates. I disabled the Norton firewall but that didn't help. I had to go to your website to download the updates/
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Poed x2
from Masonville Ia.
Verified Purchase:Yes
I've used this product for 30 years!! This year is the worst!! Fed won't except the return, they said AGI or PIN don't match last year!! Submitted 3 times!! Gave up!! Not happy!!!
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Always reliable and east to use. Have been a customer for 20+ years!
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 1Non
Verified Purchase:Yes
I bought the product last month, one update( on 2/27/2026) later, I still have not been able to file my taxes. The program said I have to wait for another update on 3/14/2026.
It is frustrating dealing with incomplete programs when doing taxes, especially in an already hostile environment.
It is frustrating dealing with incomplete programs when doing taxes, especially in an already hostile environment.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Does everything you need to file your tax returns!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock