Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,110 Reviews)
Rating breakdown 25,110 reviews
5 Stars
16,165
4 Stars
4,579
3 Stars
1,861
2 Stars
1,020
1 Star
1,485
82%of customers recommend this product.
(
7,846 out of
9,611)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Alan63
from La Verne, CA
Verified Purchase:Yes
Very easy to use. Bought this every year for the past 8 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sadnoalternative
from Alabama
Verified Purchase:Yes
Code programming and bugs gotten worse and not planned well. Poor leadership….crappy software now and Turbo Tax worth it at double the cost not to deal with subpar product.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,292) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,718 out of
1,911)
Value
4.4