Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(25,084 Reviews)
Rating breakdown 25,084 reviews
5 Stars
16,151
4 Stars
4,576
3 Stars
1,857
2 Stars
1,016
1 Star
1,484
82%of customers recommend this product.
(
7,831 out of
9,593)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Ray 79
from Colorado
Verified Purchase:Yes
I have used this software for several years and find it reasonably easy to use. The program could provide more explanation of what to do and what it is doing in the background.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JDJM
from Maryland
Verified Purchase:Yes
Software is in depth and easy to use. Screens are clear and properly laid out. Help is good.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nanapeg
from Jackson, Mississippi
Verified Purchase:Yes
This was the first year I used the premium and it was very easy to follow thru
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Lacks basic features
on March 8, 2026
Posted by: Tmff
from New york
I have used hr block for taxes for over 20 years. For 2025 they no longer supported 1099 import. This resulted in 4 hours of my time to manually load data. I WILL NOT it the product again and do not recommend it.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,288) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,715 out of
1,908)
Value
4.4