Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(24,837 Reviews)
Rating breakdown 24,837 reviews
5 Stars
16,016
4 Stars
4,522
3 Stars
1,831
2 Stars
998
1 Star
1,470
82%of customers recommend this product.
(
7,694 out of
9,427)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Western mass
Verified Purchase:Yes
I’ve been using this software for years. Had to wait for three delays in form update. Delayed filing by 4 weeks.
Onscreen directions to get from page to page could be better explained and have a more logical placement on the page. I will probably buy again, but used to be far more intuitive. A button you need should not be placed at the bottom of the page, off the visible screen.
Onscreen directions to get from page to page could be better explained and have a more logical placement on the page. I will probably buy again, but used to be far more intuitive. A button you need should not be placed at the bottom of the page, off the visible screen.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW Arkansas
Verified Purchase:Yes
Buying for several years-works easily and very well made software
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easily replaces Turbotax
on March 2, 2026
Posted by: HBO_Frenchy
from Hillsboro, OR
After over 25 years with Turbotax, I made the change (that I had already considered last year). My PC is not Win11 compatible and Turbotax home software now requires it. That and some other issues with Intuit makes me happy I switched. Software download was in fact faster than Turbotax. Anyone who has been using Turbotax and is gun shy about switching..don't be. This software works well. It did import my 2024 Turbotax file with no issue, all in all, pretty straightforward. 1040-SR, Oregon, CA non res. Rental, IRA, stocks
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tim981
from Pacific NW
Verified Purchase:Yes
Software needs major update. Still using MS DOS like basic menus. I've used the software for 5 years and it's still the exact same Windows 2000 looking interface. Major portions of the software are deficit or confusing and give no real help. Easy things that could be tweaked to help the user have been left unaddressed for years. Help sections will just direct you to third party websites with no further instruction or help. Having to pay for state separately is beginning to feel like a scam and because it's always popped on you last minute you miss the deduction for it. Will consider other software in the future. No reason to be loyal when the company gives you nothing updated for years.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gladstone, OR
Verified Purchase:Yes
My accountant died in 2020. In 2021, I used HR Block Premium Tax Software and my back taxes to prepare my state and federal taxes. Their program was very easy to follow. I have 3 rental properties, and the program led me through the process simply. I have had no problems from the IRS with my returns and refunds are electronically delivered in days. I was paying hundreds, and now I pay under one hundred.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Conservativeacct
Verified Purchase:Yes
Easy to follow. Summaries make it easy to double check values.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: A1249
from Adel, GA
Verified Purchase:Yes
I have been using HR Block software for my taxes for 20+ years. Have never been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Using product for 20 years. Easy to understand and enter data. Would not want to use another product. Called support twice in those years and they were very helpful. Would not consider using another product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock