Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(24,604 Reviews)
Rating breakdown 24,604 reviews
5 Stars
15,871
4 Stars
4,482
3 Stars
1,809
2 Stars
988
1 Star
1,454
82%of customers recommend this product.
(
7,554 out of
9,265)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Kram47
from Colorado
Verified Purchase:Yes
Have used Block for years and will continue to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Bernardino, California
Verified Purchase:Yes
I have used this software for over 10 years. I never have problems, and they are constantly improving it. Great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Farmington, NM
Verified Purchase:Yes
I have used this product for several years. It is always easy to use and complete.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, Ohio
Verified Purchase:Yes
The software is easy to load last year's data. Overall, a good experience.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pingohill
from Madison, WI
Verified Purchase:Yes
I've been using H&R Block Premium tax software for years. Overall it's good and it certainly much cheaper than hiring a CPA to do my taxes. I occasionally encounter a minor issue. For example, this year I had forgotten that I had a state Identity Protection PIN to prevent somebody else from filing my taxes. The tax software didn't ask for it, so when I submitted the state form and it was rejected. I eventually determined that I could add it manually in the state form and resubmit. Anyway, I'll continue to use H&R Block tax software in the future.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fredo from PA
from PA
Verified Purchase:Yes
I HAVE USE HR BLOCK FOR OVER 7 YEARS. THE ONLY NEGATIVE IS THAT IN THE LAST 4-5 YEARS I HAD TO WAIT FOR UPDATES IN ORDER TO EFILE. THE SOFTWARE SHOULD BE READY TO GO AT LEAST BY FEB. 1ST. THAT IS THE ONLY REASO THERE ISN'T 5 STARS*****
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on February 26, 2026
Posted by: Five0clock
30 yrs experience; usually buy at on sale or discounts; cheaper disks or online downloads has never affected quality of product. Started tax return yesterday; finished, emailed and approved both Federal and State today; refunds, both Fed. & State as usual.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Brian2070
from Brockport ny
Verified Purchase:Yes
Always a good program. Switched from turbo tax many years back.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock