Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.3
(24,604 Reviews)
Rating breakdown 24,604 reviews
5 Stars
15,871
4 Stars
4,482
3 Stars
1,809
2 Stars
988
1 Star
1,454
82%of customers recommend this product.
(
7,554 out of
9,265)
Customer Reviews for H&R Block - Tax Software Premium 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Round Rock TX
Verified Purchase:Yes
I've been using your software for many years and have not had any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: me_26
from MO
Verified Purchase:Yes
wish there were more questions and explanations on K!s
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seville, Ohio
Verified Purchase:Yes
It seems to work well for me so I keep using it year after year
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Maybe the best around for me.
on February 24, 2026
Posted by: pb44
I use this yearly. I am sort of stuck with it because some less common issues like charity carryovers wouldn't transfer to another software. Overall works well but it took forever this year to figure out how to enter my state 2025 payments made in 2025 as I missed them when doing the federal (that's the only place you can enter them). I would make that easier to find.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plymouth, MA
Verified Purchase:Yes
Turbo Tax let me down by not supporting my Mac OS. This is the second year using your software and I find it easier to use than my old software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PAT 2025
from CA
Verified Purchase:Yes
I have been using the Block premium software for many years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, MI
Verified Purchase:Yes
I have been using this basic product since Kiplinger days. Although the product is basically the same, recently it has become more difficult to interface with. (Iess human error friendly). The program used to advise you and flag the paths not well troden by normal customers (e.g. side notes that say this is not normal to enter Yes)
For example in the program questionnaire it will ask if you are SSA exempt, in the help section it will refer to SSA exemptions - but it does not tell you what SSA is, that you have to work out for yourself. (A simple example). Also if you do make a mistake in entry, the program takes you into unknown terrotory, but going back to fix it - without warning leads you down another rabbit hole of entry deletion that you thought you had covered. By using the same program year after year, I would have that ALL the information entered for year before would be there this year - e.g. AGI and created passwords. But you have to go back to your prior years file. That is not carry over.
The reason I have used this product for such a long time was the ease of use, good guidance which gave confidence that it was all completed properly.
For example in the program questionnaire it will ask if you are SSA exempt, in the help section it will refer to SSA exemptions - but it does not tell you what SSA is, that you have to work out for yourself. (A simple example). Also if you do make a mistake in entry, the program takes you into unknown terrotory, but going back to fix it - without warning leads you down another rabbit hole of entry deletion that you thought you had covered. By using the same program year after year, I would have that ALL the information entered for year before would be there this year - e.g. AGI and created passwords. But you have to go back to your prior years file. That is not carry over.
The reason I have used this product for such a long time was the ease of use, good guidance which gave confidence that it was all completed properly.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blacksburg, VA
Verified Purchase:Yes
Very user friendly. I think I've bought this 4 years in a row now. I upgraded to premium, but I am not sure what benefit I achieved by doing that as I still had to pay for filing my state taxes. I thought premium covered that cost, but I suppose I did not read the instructions correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock