Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(9,534 Reviews)
Rating breakdown 9,534 reviews
5 Stars
5,202
4 Stars
1,664
3 Stars
1,018
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,927 out of
4,126)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: Anonymous
from Wells, Maine
Verified Purchase:Yes
Comprehensive software for personal income taxes. Business software lacks some features, such as e-file for Form 1041.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ann 20191
from Va
Verified Purchase:Yes
I've been a user for years! The software is helpful, understandable, and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 19, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lafayette, Indiana
Verified Purchase:Yes
Been using Block software for years, ever since I stopped working there. Works great
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 19, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Good program for estate tax preparation, but not as easy to navigate as the Deluxe 1040 program.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, June 2, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MyTveita
Verified Purchase:Yes
Business 2025 would not work at all at first. I had to wait until a product update was released that fixed a major bug keeping me from using it at all. Then, I didn't like that I had to pay full freight for a 2nd State package I needed. Finally, after submitting 2 States and 1 Federal return thru H&R Block Premium, I found errors that were not caught by H&R Block's software that required me to prepare 2 amended State returns. I prepared the amended returns, but at the end of the process, H&R Block SW indicated that amended returns could not be filed electronically due to a product or software issue. And so I was instructed to mail in the amended returns. All-in-all, this was pretty frustrating.
Response from HRBlockBy Ashley, Social Media Department, June 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Great product with a minor issue on state returns
on June 13, 2026
Posted by: SMY1
from South Carolina
Verified Purchase:Yes
I have used this for at least 15 years and love the ease and clarifying questions to get the most deductions. My one complaint is with some state return software that frequently indicates that the program does not use a particular form and you must acquire it from that state. This then prohibit you from filing electronically with that state and you typically must also provide a printed copy of your IRS return as well as the printed copy of the state return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, June 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Hot reasy
from Queens
Verified Purchase:Yes
Excellent and excellent that was the nicest experience I ever had
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, June 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,559) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
669 out of
771)
Value
4.3