Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(9,106 Reviews)
Rating breakdown 9,106 reviews
5 Stars
5,050
4 Stars
1,569
3 Stars
939
2 Stars
640
1 Star
908
71%of customers recommend this product.
(
2,722 out of
3,833)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Customer Rating
3
Mixed bag: Love Premium, frustrated with Business
on April 12, 2026
Posted by: Fiduciary101
from Massachusetts
Verified Purchase:Yes
I have relied on your Premium/personal software for years and have almost always been happy with the product. But your business software, which I use to file a 1041 fiduciary return is an annual source of frustration. It is regularly buggy (will only start if run as an administrator), refuses to recognize deductions without overriding fields, offers little guidance, and provides a state program that is little more than an online form. Since its not worth buying a different product for the 1041 return, I'll continue as a user, but I'd love it if you invested a little into making the business product more reliable and user friendly.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe654
Verified Purchase:Yes
Software was ok. Kind of clunky and I was disappointed in support and the face that the business software wasn’t integrated into the personal software. I had to re enter everything again on my personal return
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,464) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
621 out of
715)
Value
4.3