Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(9,106 Reviews)
Rating breakdown 9,106 reviews
5 Stars
5,050
4 Stars
1,569
3 Stars
939
2 Stars
640
1 Star
908
71%of customers recommend this product.
(
2,722 out of
3,833)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: DD tax home and business
Verified Purchase:Yes
I have used HR Block premium home and business for many years and found it to be very easy to use.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MO
Verified Purchase:Yes
I have used H&R Block software for over 10 years and it never disappoints. A true winner in my opinion.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester
Verified Purchase:Yes
Have used for years, great for most Form 1040 submissions. I needed to do a Form 1041 this year, and even purchasing the most expensive self service software, it provided zero support.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Very good interface
on April 5, 2026
Posted by: Marc1976
from Portsmouth RI
I’ve used several other tax apps and I have found this to be the best at providing both a simple interface and enough detail that I felt like I was doing a thorough job
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eagle, CO
Verified Purchase:Yes
I used this product for many years. the 1041E form for trusts is always quirky. It has gotten better but you still need to work at completing it. Also you can't file those electronically. Also it would be nice if you file state forms without having to pay.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Lennox Abrahams
from Chattanooga, TN
Verified Purchase:Yes
Your program worked fine. However, each time I tried to submit it, it went through to the IRS OK. But within less than one minute I got an e-mail back telling me the IRS rejected my return. I then submitted it two more times with the same result. Your accuracy check showed everything was OK but I don't know now how to submit it unless I print and mail it via the USPS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I love the program it walk you thru and makes it easy to file my taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WiseW11
from NH
Verified Purchase:Yes
I downloaded and used premium HR block software. Totally disappointed with the online service as the agents were clueless and not helpful. I wasted four hours of my time I have transcripts to show how frustrating it was and I ended up getting some other help to complete my taxes.
Cons: Time consuming
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock