Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(9,534 Reviews)
Rating breakdown 9,534 reviews
5 Stars
5,202
4 Stars
1,664
3 Stars
1,018
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,927 out of
4,126)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Customer Rating
2
Many bugs this year but better than 2024
on March 27, 2026
Posted by: JimScoman
from Southwestern USA
The 2024 version was a piece of garbage. Corrupted my return after submission so I could not use it for this year's taxes.
The 2025 version is better but this time I made sure I backed the T25 file up to different file names multiple times.
Then when I was attempting to e-file, it required I resubmit my e-file (including CC number!!) 4 times (which resulted in me getting charged each time), after which it finally submitted.
I've been a HRB Customer for 20+ years and am not at all happy with their software of late.
The 2025 version is better but this time I made sure I backed the T25 file up to different file names multiple times.
Then when I was attempting to e-file, it required I resubmit my e-file (including CC number!!) 4 times (which resulted in me getting charged each time), after which it finally submitted.
I've been a HRB Customer for 20+ years and am not at all happy with their software of late.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Karlam
from Wisconsin
Verified Purchase:Yes
The cost is reasonable, but the Partnership 1065 was difficult to use. When answering the questions on the form, at times the checkmark would not appear. Also, it was difficult to find and fix errors.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: z1x2
Verified Purchase:Yes
This is easy to understand and use. I used it TYE 2025 and last year TYE 2024 also.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Utah PIXE Guy
from Orem, UT
Verified Purchase:Yes
The Business Software is used for a family trust with a small and simple income stream. Learning to answering the right questions and inserting date in the right place while skipping the rest has taken a bit of learning. The results are good. The software for my family taxes is simpler than the business, however, there is more complicated information to insert into the program. I am able to use both programs quite will.
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clearwater Beach, FL
Verified Purchase:Yes
Have used since 1980. Always transfers data from previous year saving a lot of time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Mediocre: Trouble finding all the right input for K-1s. Switched to a new operating system after completing. Had a time trying to find out move Bus 25 to new operating system.--simple enough but no clue from anywhere on what the steps were. (Not related) Had to "run as administrator" initially,; didn't know this. Partnership worksheets are really clunky. Forms needs to be slicked up etc. etc.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Gla25
Verified Purchase:Yes
I have used the business and home versions several years. Interviews are straight forward and information is carried forward, eliminating a lot of manual labor. However this year my business package would not electronically transmit. Two unnessary forms were added to the business package. I had to manually remove them and mail the filing. New Coinbase reports did not easily match the interview, giving me errors. I did not have such problems in the last five years.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bmees
Verified Purchase:Yes
Works fine for personal but disappointed to not being able to efile my trust
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock