Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(9,534 Reviews)
Rating breakdown 9,534 reviews
5 Stars
5,202
4 Stars
1,664
3 Stars
1,018
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,927 out of
4,126)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: XANT
from Colorado
Verified Purchase:Yes
The combination of business returns and 1040s was awkward and messy to begin with, but I did get the individual program figured out and did 3 returns. The Business (Trust) program, however, was unworkable , illogically put together, and literally impossible to figure out. HELP was no help. I say this as a retired CPA
who has done thousands of tax returns on many different programs; used TurboTax last year for this particular Trust return I needed to help a friend with. Since I couldn't decipher it, how can someone with no experience do so ? I did a couple of input forms by hand and sent my friend to a preparer who uses another program. I should get a refund for the Business part of this program.
who has done thousands of tax returns on many different programs; used TurboTax last year for this particular Trust return I needed to help a friend with. Since I couldn't decipher it, how can someone with no experience do so ? I did a couple of input forms by hand and sent my friend to a preparer who uses another program. I should get a refund for the Business part of this program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Elmhurst, IL
Verified Purchase:Yes
I've use H&R Block Premium & Business for many years and keep waiting for the Business portion of the program become easier to use and to be reliable. More work needs to be done on this portion of the software. The Premium portion continues to be reliable and helpful. My appreciation is shared for how much easier this software makes the task of filing.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
The version i purchased seems to work, there are some items that seem buggie, like going back to change data or verify data, plus there is no phone number or live body i can speak to regarding anything?
Pros: Maximizes refund
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: SC John L
from Florida & South Carolina
Verified Purchase:Yes
I've used H&R software for my taxes for several years. I have found to be easy to use and have had zero problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
John, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
You regular software for individuals (1040) is a pleasure to use. In contrast your business software (1041) is clunky and hard to use. For starters it seems to have trouble finding last years return so I have to re-enter all of the basic information every year. The interview questions are less helpful and the inability to file these 1041 returns electronically is frustrating.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bunnell Florida
Verified Purchase:Yes
I bought to do my taxes a week ago and its great done and ready to get my refund
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Llmas
from Virginia
Verified Purchase:Yes
Easy to use for small business owners and accurate
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am using the business software for the second year. The first year went well. This year was terrible. We sold one of our cars. There were at least 3 reports out of balance by the book value. I knew what was causing the problem. I called your number. I could not get your automated system to transfer me to a live person. I hung up. I tried again. I must have said the magic word because I finally talked to a real person. She tried to help me but wasn't who I needed to talk to. After 20 minutes we were disconnected. You have a TERRIBLE phone system!!
Pros: Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock