Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(9,534 Reviews)
Rating breakdown 9,534 reviews
5 Stars
5,202
4 Stars
1,664
3 Stars
1,018
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,927 out of
4,126)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: Room for Improvement
from Indiana
Verified Purchase:Yes
Sections on declaring Retirement Income confusing Traditional IRA vs RMD verbiage very unclear also SCorp K1 and QBI credits The section in most need of Redo especially Line 17 “Whole assistance needs to be redone” poorly presented This is a “Major” credit Overlooked Not Premium Business worthy😗
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: No business can file
from Austin
Verified Purchase:Yes
I buy this every year
This year I cannot open the business tax unit
Very disappointing
This year I cannot open the business tax unit
Very disappointing
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cathy22
from MT
Verified Purchase:Yes
Quite easy to use and much less expensive that Turbo Tax
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
I have used H&R for 20 years, always a good experience.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Colorado Veteran
from Colorado
Verified Purchase:Yes
I've used the federal + state tax software since before H&R Block purchased TaxCut. The simplicity and ease of incorporating the past year's return have always made the process simple and quick for both my personal taxes and an LLC.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using an H&R Block software for years With no major issues whatsoever. I like the carryover general information from the year before cause it reminds me of stuff that might’ve forgotten that I had the year before. They helped tabs are very helpful to
Pros: Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax preparer 1000
from Wa
Verified Purchase:Yes
Business program does not work, Cannot get Business program to run. Have tried multiple fixes, reinstall uninstall reinstall. Still doesn’t work.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Online chat
Verified Purchase:Yes
I have used this app for years. I had an important question this years and no way could I find an online chat.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock