Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(8,605 Reviews)
Rating breakdown 8,605 reviews
5 Stars
4,852
4 Stars
1,467
3 Stars
861
2 Stars
590
1 Star
835
72%of customers recommend this product.
(
2,497 out of
3,491)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: F ewe
from Delta Junction, AK
Verified Purchase:Yes
I bought this as soon as I received the email. Then in February I did my taxes and went to file by electronic filing, only to find out I could not until the program updated in March. So I waited and updated my program which had nothing to do with what forms I was filing. Then on March 6th I electronically filed my taxes only for them to be rejected because I had the wrong AGI and or PIN numbers from the previous year. So I went back and verified and all was as it should be. So I tried again. And again rejected. So now I have to manually mail my tax paperwork to the IRS. If this happens again, I’ll be looking for a different program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,348) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
567 out of
653)
Value
4.3