Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Average customer rating
4
(8,594 Reviews)
Rating breakdown 8,594 reviews
5 Stars
4,846
4 Stars
1,465
3 Stars
861
2 Stars
588
1 Star
834
72%of customers recommend this product.
(
2,492 out of
3,483)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025, PC Only [Key Card] - Windows
Posted by: Anonymous
from NY
Verified Purchase:Yes
Overall, the software worked fined as expected. There was an issued with auto mileage. It would not let me enter 0 for business moils - meaning it would not let me submit it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MG431
from NH
Verified Purchase:Yes
I has been using this product for over 30 years for my personal taxes and it is great, used it as a landlord and this is the first year as a small business.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bbs3
Verified Purchase:Yes
I've used taxcut for many years and have always been happy with the results.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: AsBilled truth served
from Northville MI
Verified Purchase:Yes
No help. Premium software does not support MI Flow Thru Entity Tax and I can't override the field and enter my data. I will have to print off the MI 1040 return and fill-in by hand and snail mail my return. LOL, I had 0 stars and was forced to select 1-star! (t@rd emoji)
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: unhappy10991
from RI
Verified Purchase:Yes
Product is at best FAIR. Does the taxes OK. Does not have an interview for the state program so you are pretty much on your own. Wonderful......
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Flat rate tax
from CA
Verified Purchase:Yes
Slow updates and some questions seems to be ambiguous
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Personal program is good. Business could improve
on March 5, 2026
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
The personal tax program is great. The business program is not nearly as user friendly. First there is no file from last year that you can move to another computer. The data is imbedded in the program. Also the interview program itself requires much more filling out forms and searching where things go.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using H&R Block software for years. I like it. It’s easy and very helpful. Thank you.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock